BV Triage Lead for CC&B/CCS Upgrade

Accenture; Morristown (NJ); On-site; USD 131,000 - 219,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Job summary

Accenture's Oracle practice seeks a CC&B/CCS domain expert to lead business validation efforts, ensuring upgrades reproduce correct business outcomes across GL, collections, and related domains.

You will drive triage cadence, analyze BV patterns, and produce leadership-ready insights, collaborating with cross-functional teams using SQL, Azure, Power BI, and JIRA in a dynamic delivery environment.

Qualifications

• Minimum 7 years of hands-on functional experience with Oracle CC&B and/or Oracle Utilities CCS / C2M across multiple functional domains.
• Minimum 5 years of experience using SQL and data query tools to investigate Oracle Utilities data issues, GL transactions, and batch processing results.
• Minimum 3 years of experience in a business validation, triage lead, or test lead role on an Oracle Utilities implementation or upgrade program.
• Minimum 2 years of experience with Azure data services (Blob Storage, ADF, or Azure SQL) in the context of utility data pipelines or testing environments.
• Minimum 2 years of experience with JIRA defect tracking and Power BI reporting in a project delivery context.
• Bachelor's degree or equivalent (minimum 12 years' work experience).

Responsibilities

• Lead Tier 1 and Tier 2 business validation variance analysis across GL, Collections & Credit (C&C), Field Activities, Letters, and ToDos between CC&B and CCS upgrade environments.
• Own the daily business validation triage cadence — reviewing BV metric outputs, categorizing variances, assigning root cause, and driving defect resolution across domain workstreams.
• Create structured defect records with root cause analysis, domain-level impact assessment, and remediation recommendations for functional and technical teams.
• Use SQL and Azure-based data tools (Blob Storage, ADF, Azure SQL) to investigate variance root cause at the data layer across GL transactions, batch processing, and ToDo management.
• Analyze business validation patterns and trends by domain (GL, C&C, Field Activities, Letters, ToDos) to surface systemic configuration or logic gaps.
• Present domain-level trend analysis, defect aging summaries, and open risk items to program leadership on a regular basis.
• Collaborate with functional workstream leads, batch SMEs, and integration teams to resolve complex cross-domain business validation issues.
• Maintain triage process documentation, defect categorization standards, and domain-level BV dashboards using Power BI and JIRA.

Skills

Oracle CC&B/CCS domain expertise

BV leadership

Analytical thinking

Education

Bachelor's degree or equivalent (12+ years)

Tools

Azure Blob Storage

ADF

Azure SQL

Power BI

JIRA

SQL

Job description

Accenture's Oracle practice seeks a CC&B/CCS domain expert to lead business validation efforts, ensuring upgrades reproduce correct business outcomes across GL, collections, and related domains.

You will drive triage cadence, analyze BV patterns, and produce leadership-ready insights, collaborating with cross-functional teams using SQL, Azure, Power BI, and JIRA in a dynamic delivery environment.