BV Triage Lead — CC&B/CCS Upgrade

Accenture; Walnut Creek (CA); On-site; USD 90,000 - 219,000; Full time

Job summary

Accenture is seeking a CC&B/CCS business validation expert to lead variance analysis across billing, GL, and field activities. The role requires strong SQL skills and experience with Azure data services, Power BI, and JIRA to drive defect resolution. You will coordinate across multiple workstreams and present insights to leadership.

The position involves travel and working within Accenture's Oracle practice to ensure business outcomes align with technical upgrades and migrations.

Qualifications

• 7+ years hands-on functional experience with Oracle CC&B and/or CCS/ C2M across billing, GL, field activities, collections.
• 5+ years using SQL and data query tools to investigate Oracle Utilities data issues, GL transactions, and batch processing results.
• 3+ years in a business validation, triage lead, or test lead role on an Oracle Utilities implementation or upgrade program.
• 2+ years with Azure data services (Blob Storage, ADF, Azure SQL) in utility data pipelines or testing environments.
• 2+ years with JIRA defect tracking and Power BI reporting in a project delivery context.
• Bachelor's degree or equivalent (minimum 12 years' work experience); if Associate's, 6 years' work experience.

Responsibilities

• Lead Tier 1 and Tier 2 BV variance analysis across GL, Collections & C&C, Field Activities, Letters, and ToDos between CC&B and CCS upgrade environments.
• Own the daily business validation triage cadence — reviewing BV metric outputs, categorizing variances, assigning root cause, and driving defect resolution across domain workstreams.
• Create structured defect records with root cause analysis, domain-level impact assessment, and remediation recommendations for functional and technical teams.
• Use SQL and Azure-based data tools to investigate variance root cause at the data layer across GL transactions, batch processing, and ToDo management.
• Analyze BV patterns and trends by domain to surface configuration or logic gaps.
• Present domain-level trend analysis, defect aging summaries, and open risk items to program leadership.
• Collaborate with functional leads, batch SMEs, and integration teams to resolve cross-domain BV issues.
• Maintain triage process docs, defect categorization standards, and BV dashboards using Power BI and JIRA.

Skills

Oracle CC&B

CCS domain

SQL

Azure data services

Power BI

JIRA

Communication

Education

Bachelor's degree or equivalent

Associate degree with 6+ years of experience

Tools

Blob Storage

Azure Data Factory (ADF)

Azure SQL

Power BI

JIRA

Job description

Accenture is seeking a CC&B/CCS business validation expert to lead variance analysis across billing, GL, and field activities. The role requires strong SQL skills and experience with Azure data services, Power BI, and JIRA to drive defect resolution. You will coordinate across multiple workstreams and present insights to leadership.

The position involves travel and working within Accenture's Oracle practice to ensure business outcomes align with technical upgrades and migrations.