Busser/Barback

Shamin Hotels; Portsmouth (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

Shamin Hotels in Portsmouth, VA is seeking a Busser to support our Food & Beverage team by keeping dining areas clean, tables set promptly, and guests served with speed and courtesy.

You will assist servers, maintain stock, and ensure safety and sanitation standards are met throughout shifts, opening, closing, and peak periods.

Responsibilities

• Clear and reset tables quickly and efficiently
• Assist servers in delivering food and beverages as needed
• Refill water glasses and provide table support during service
• Respond promptly to guest requests in a courteous manner
• Maintain cleanliness of tables, floors, and service areas
• Ensure napkins, silverware, condiments, and service stations are fully stocked
• Remove trash and linens throughout shift
• Keep service and kitchen walkways clear and safe
• Assist with opening, closing, and side work
• Communicate with servers and kitchen staff to ensure smooth operations
• Support team members during peak business periods
• Follow supervisor instructions and assist with additional tasks as assigned
• Maintain cleanliness standards according to health department and company guidelines
• Follow proper food handling and sanitation procedures
• Report spills, broken items, or unsafe conditions immediately

Skills

Teamwork

Guest service

Communication

Job description

Job Title: Busser

Department: Food & Beverage

Reports To: Restaurant Manager / Supervisor

Job Summary

The Busser supports the Food & Beverage team by maintaining a clean, organized, and guest-ready dining environment. This role ensures tables are set promptly, dining areas are clean and stocked, and servers are supported so guests receive fast, friendly, and efficient service.

Key Responsibilities Guest Service Support

• Clear and reset tables quickly and efficiently
• Assist servers in delivering food and beverages as needed
• Refill water glasses and provide table support during service
• Respond promptly to guest requests in a courteous manner

Dining Area Maintenance

• Maintain cleanliness of tables, floors, and service areas
• Ensure napkins, silverware, condiments, and service stations are fully stocked
• Remove trash and linens throughout shift
• Keep service and kitchen walkways clear and safe

Team Support

• Assist with opening, closing, and side work
• Communicate with servers and kitchen staff to ensure smooth operations
• Support team members during peak business periods
• Follow supervisor instructions and assist with additional tasks as assigned

Safety & Sanitation

• Maintain cleanliness standards according to health department and company guidelines
• Follow proper food handling and sanitation procedures
• Report spills, broken items, or unsafe conditions immediately

Top Requirements:

• Team Up: Be Golden, Collaborate and Help Others Succeed.
• Own It: Be a role model, Embrace Responsibility and Keep Learning.
• Passionately Serve: Be Positive, Care Deeply and Create Memories.