Busser

Monkeypod Kitchen by Merriman; Lahaina (HI); On-site; USD 19,000 - 28,000; Full time

Job summary

Monkeypod Kitchen by Merriman in Lahaina, HI is hiring a full-time service support role. You will help the team by preparing the dining area, greeting guests warmly, and assisting servers during peak hours to ensure a smooth experience.

This position emphasizes teamwork, reliability, and safety. You will keep service areas stocked, reset tables, and handle guest requests with a friendly attitude, contributing to the restaurant's high standards.

Qualifications

• Customer-oriented approach to greet guests and support service.
• Ability to work under pressure during busy shifts.
• Good safety awareness when operating equipment.
• Strong listening and communication with guests and team.
• Punctual, dependable, and follow scheduling policies.
• Team player with willingness to assist bussers and staff.

Responsibilities

• Assist in preparing the restaurant for dining service by setting up section, including polishing linens, silverware, and glassware.
• Greet guests warmly and manage guest requests.
• Clear dishes and glasses from tables and take them to the kitchen for cleaning.
• Reset tables for the next guest after dining.
• Stock service areas with supplies and maintain cleanliness.
• Remove trash and replace liners as needed.
• Follow safety policies and attend to scheduled shifts.
• Maintain high standards of cleanliness throughout duties.
• Assist with other duties as assigned by the team.

Skills

Customer service

Active listening

Teamwork

Communication

Safety awareness

Reliability

Job description

Location: Lahaina, HI
Employment Type: Full-Time
Salary: Competitive

Job Description

• Assist in preparing the restaurant for dining service by setting up section, including polishing and preparing items such as linens, silverware, and glassware before they go to the floor and assisting at setting them at the table.
• Greet all guests in a warm, personal, friendly manner.
• Assist the service team as needed by removing dishes and glasses from tables or counters throughout guests’ meal, and take them to the kitchen for cleaning.
• After the guest has finished dining, prepare the table by clearing and cleaning the table and resetting it for the next guest.
• Assist guests with any requests or concerns and take action to correct any problems.
• Stock service areas with supplies such as tableware and linens throughout service period.
• Assist in removing trash from full receptacles and replacing liners.
• Take extra care to maintain the highest standard of cleanliness in each duty performed.
• Stock service areas with supplies as required.
• Must be dependable, report to work as scheduled and on time, and follow all policies regarding scheduling and attendance.

Requirements

• Customer Oriented - Ability to take care of the guests' needs while following HCR procedures.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.
• Safety - Ability to identify and correct conditions that affect employee safety as well as safely operate and handle all required equipment, appliances, and tools. Must follow all safety policies and procedures.
• Active Listening - Ability to attend to, convey, and understand the comments and questions of others.
• Communication - Ability to communicate by speaking, effectively and clearly with guests, coworkers, and management. Ability to actively attend to, convey, and understand the comments and questions of others.
• Response to Direction - Receive and follow directions from supervisors; follow direction of computer generated tickets.
• Teamwork Abilities - Ability to work together with a team in a positive manner to achieve a common goal; understand the importance of teamwork with both other bussers and the rest of the staff.
• Friendly - Ability to exhibit a cheerful demeanor towards others.
• Neat & well groomed.
• Must be able to do the following constantly: stand, walk, reach outward, and lift/carry 11-20 lbs.
• Must be able to do the following frequently: use hands/fingers, climb (stairs), bend, and push/pull 10-25 lbs.
• Must be able to do the following occasionally: reach above shoulder, squat or kneel, lift/carry 21-50 lbs, and push/pull 26-40 lbs.