Busser

COLD BEERS & CHEESEBURGERS - PARK WEST; Peoria (AZ); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Accrual up to 40 hours of PTO

Dining Discounts - 50% off meals

Shoe program through Shoes for Crews/S

Competitive Pay

Flexible Scheduling

401(k)

Medical & Prescription

Dental & Vision

HSA

Job summary

Cold Beers & Cheeseburgers - Park West is seeking a Busser to maintain a clean, efficient dining area and support servers in a fast-paced environment. You will clear and reset tables, assist with dishwashing, and help keep the dining space welcoming and well-stocked.

The role requires a positive, guest-focused attitude, flexibility to work evenings and weekends, and a valid Food Handlers Certification. Training available for motivated individuals joining our team.

Qualifications

• Customer service mindset and friendly guest interactions.
• Excellent eye for cleanliness and organization in a fast-paced setting.
• Team-oriented with willingness to support colleagues as needed.
• Willingness to work flexible hours including evenings, weekends, and holidays.
• Strong verbal communication with guests and team members.
• Must hold a valid Food Handlers Certification.
• Ability to learn and use restaurant POS software (Aloha, Hot Schedule, Paylocity).

Responsibilities

• Clear and reset tables promptly to maintain a welcoming dining area.
• Assist in dishwashing and keep dishes and utensils ready for use.
• Maintain cleanliness of floors, counters, and equipment; sanitize regularly.
• Support servers by refilling beverages and delivering orders as needed.
• Work with team to ensure smooth operations and guest satisfaction.
• Provide friendly and attentive service and accommodate guest requests.
• Learn menu items and ingredients to offer accurate recommendations.
• Stock supplies like napkins, condiments, and utensils for service hours.

Skills

Customer service

Attention to detail

Team player

Flexible hours

Communication skills

Food handler certification

POS software

Education

Minimum age 16

Tools

Aloha POS

Hot Schedule

Paylocity

Job description

Description

Job Summary:

As a Busser, you will play a crucial role in ensuring our guests' satisfaction by maintaining cleanliness and efficiency in our restaurants. If you have a passion for providing exceptional customer service and thrive in a fast-paced environment, we invite you to apply.

Duties/Responsibilities:

• Table Maintenance: Clearing and resetting tables promptly and efficiently to provide a clean and welcoming dining area for our guests.
• Dishwashing: Assisting in dishwashing duties, including sorting, stacking, and ensuring clean dishes, glassware, and utensils are readily available for use.
• Cleaning and Sanitization: Maintaining a clean and organized work area, including floors, counters, and equipment. Regularly sanitizing surfaces to meet health and safety standards.
• Assistance to Servers: Collaborating with the serving staff to deliver exceptional service by providing support as needed, such as refilling beverages and delivering food orders.
• Teamwork: Cooperating with team members to create a positive work environment and ensure smooth operations. Communicating effectively with colleagues and supervisors to fulfill guest needs.
• Guest Interaction: Offering friendly and attentive service to guests, responding to inquiries, and assisting with any special requests they may have.
• Knowledge of Menu: Developing a good understanding of the menu items and ingredients to provide accurate information and make appropriate recommendations to guests.
• Stocking: Assisting in stocking supplies, such as napkins, condiments, and utensils, to ensure availability during service hours.
• Support for Other Roles: Assisting other team members, including servers and hosts, when necessary to ensure a seamless dining experience for guests.
• Adherence to Policies and Procedures: Following company policies, procedures, and health and safety regulations at all times to maintain a safe and efficient work environment.
• Performs other related duties as assigned.

Requirements

Required Skills/Abilities:

• Customer Service Skills: Strong interpersonal skills and a passion for providing excellent customer service. Ability to interact with guests in a friendly and professional manner.
• Attention to Detail: Keen eye for cleanliness and the ability to maintain high standards of cleanliness and organization in a fast-paced environment.
• Team Player: Demonstrated ability to work effectively in a team setting, assisting and supporting colleagues as needed.
• Adaptability: Willingness to work flexible hours, including evenings, weekends, and holidays, to meet the needs of the business.
• Communication Skills: Excellent verbal communication skills to interact with guests and team members effectively.
• Must be able to work flexible hours, including evening, weekends, and holidays.
• Must have a valid Food Handlers Certification
• Ability to learn cash register software used by bar or restaurant POS - Aloha, Hot Schedule, Paylocity

Education and Experience:

• Must be at least sixteen years old.
• Previous Experience: Prior experience as a Busser or in a similar role within the hospitality industry is preferred but not required. We are willing to train motivated individuals.

Physical Requirements:

• Capable of standing for extended periods, lifting and carrying trays, and performing tasks that involve bending, stooping, and reaching.
• Must be able to lift at least 15 pounds.

Benefits & Perks:

• Accrual up to 40 hours of PTO
• Dining Discounts - 50% off your meal at any Cold Beers & Cheeseburgers and 25% off your meal at any Bourbon & Bones
• Corporate Shoe Program through Shoes for Crews and Skechers
• Competitive Pay
• Flexible Scheduling
• 401(k)

Full - Time employees are eligible for the following additional benefits:

• Medical & Prescription
• Dental & Vision
• Health Saving Account (HSA)
• Wellness Program
• Discount Pet Care Plan