Business Transformation Consultant

Good co India; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Good co India seeks a Transformation Consultant to assess, design, and implement business transformations across processes, data, and technology. You will partner with senior leaders and IT to deliver measurable improvements in efficiency and value realization.

The role requires 5–10 years in management consulting or digital transformation, strong stakeholder engagement, and expertise in Lean Six Sigma, BPMN, and ERP/CRM programs. Based in the United States with a focus on client impact.

Qualifications

• Bachelor's or Master's degree in Business Administration, Management, Economics, Engineering, Information Technology, or related discipline.
• MBA preferred for strategy-focused, client-facing transformation roles.
• Typically 5 to 10 years of experience in management consulting, business transformation, or digital transformation.
• Proven experience translating complex problems into actionable strategies and implementation plans.
• Strong understanding of business process reengineering, operating model design, and change management.
• Experience with process mapping, gap analysis, and requirements gathering.
• Familiarity with Lean Six Sigma, Agile/Scrum, BPMN, project management, and structured problem-solving frameworks.
• Experience supporting ERP implementations, SAP S/4HANA transformations, Salesforce, cloud adoption, RPA, or modernization is a plus.

Responsibilities

• Assess current processes, operating models, organizations, and tech to identify inefficiencies and transformation opportunities.
• Develop transformation strategies, target operating models, and roadmaps aligned with objectives.
• Conduct analysis, gap assessments, root cause analysis, and impact assessments for improvement.
• Lead process reengineering, workflow optimization, standardization, and continuous improvement.
• Collaborate with leaders, IT, and stakeholders to define objectives and outcomes.
• Develop business cases, cost-benefit analyses, and value realization plans.
• Support digital programs including ERP modernization, cloud, analytics, and AI-enabled solutions.
• Facilitate workshops and interviews to gather requirements and build consensus.
• Define KPIs, governance, and reporting to track progress and impact.
• Manage projects and workstreams with scope, timelines, risks, and dependencies.
• Drive change management, communication, training, and stakeholder engagement.
• Monitor milestones, resolve issues, and propose corrective actions.
• Translate business requirements into tech specifications with engineering teams.
• Prepare process docs, BRDs, SOPs, and executive reports.
• Apply Lean, Six Sigma, Agile, and other methodologies to improve efficiency and service quality.
• Track benefits realization across productivity, cost savings, customer experience, and revenue.
• Present findings and progress to senior management and clients.

Skills

Business Analysis

Process Mapping

Lean Six Sigma

Project Management

Change Management

Stakeholder Management

ERP/SAP/CRM knowledge

SQL/BI tools

BPMN

Strategic Thinking

Executive Communication

Education

Bachelor's degree in Business Administration

MBA in Strategy/Operations/Analytics

Tools

Power BI

Tableau

Excel

PowerPoint

SQL

Job description

Role & responsibilities

• Assess existing business processes, operating models, organizational structures, and technology capabilities to identify inefficiencies and transformation opportunities.
• Develop business transformation strategies, target operating models, and implementation roadmaps aligned with organizational objectives.
• Conduct business process analysis, gap assessments, root cause analysis, and impact assessments to identify opportunities for operational improvement.
• Lead business process reengineering, workflow optimization, standardization, and continuous improvement initiatives across business functions.
• Collaborate with business leaders, functional teams, IT teams, and external stakeholders to define transformation objectives, requirements, and expected outcomes.
• Develop business cases, cost-benefit analyses, investment proposals, and value realization plans to support transformation initiatives.
• Support digital transformation programs involving ERP modernization, cloud adoption, process automation, data analytics, and AI-enabled solutions.
• Facilitate workshops, stakeholder interviews, process mapping sessions, and strategic planning discussions to gather requirements and build consensus.
• Define transformation KPIs, performance measurement frameworks, governance structures, and reporting mechanisms to track progress and business impact.
• Manage transformation projects and workstreams, including scope definition, timelines, resource allocation, risk management, and dependency tracking.
• Drive organizational change management, communication plans, training initiatives, and stakeholder engagement to support adoption of new processes and technologies.
• Monitor project milestones, identify delivery risks, resolve issues, and recommend corrective actions to ensure successful implementation.
• Work with technology teams to translate business requirements into functional specifications and practical technology-enabled solutions.
• Prepare process documentation, business requirements documents, standard operating procedures, executive presentations, and transformation reports.
• Apply Lean, Six Sigma, Agile, and other continuous improvement methodologies to improve operational efficiency and service quality.
• Track benefits realization and validate improvements in productivity, cost savings, customer experience, revenue, and operational performance.
• Present findings, recommendations, and transformation progress to senior management and client stakeholders.

Preferred candidate profile

• Bachelor's or Master's degree in Business Administration, Management, Economics, Engineering, Information Technology, or a related discipline.
• MBA in Strategy, Operations, Consulting, or Business Analytics is preferred for strategy-focused and client-facing transformation roles.
• Typically 5 to 10 years of experience in management consulting, business transformation, business analysis, process improvement, or digital transformation.
• Proven experience analyzing complex business problems and translating findings into actionable transformation strategies and implementation plans.
• Strong understanding of business process reengineering, operating model design, organizational change management, and continuous improvement methodologies.
• Experience conducting process mapping, gap analysis, root cause analysis, requirements gathering, and business impact assessments.
• Familiarity with Lean Six Sigma, Agile/Scrum, BPMN, project management, and structured problem-solving frameworks.
• Experience supporting ERP implementations, SAP S/4HANA transformations, Salesforce programs, cloud adoption, RPA, or enterprise technology modernization is an advantage.
• Strong analytical capabilities, including business case development, financial analysis, KPI tracking, benefits realization, and performance reporting.
• Proficiency in Microsoft Excel and PowerPoint; experience with Power BI, Tableau, SQL, process mining, or business process management tools is desirable.
• Demonstrated ability to manage project workstreams, coordinate cross-functional teams, monitor risks, and deliver initiatives within agreed timelines.
• Excellent communication, presentation, workshop facilitation, stakeholder management, and executive reporting skills.
• Ability to engage with senior business leaders, understand strategic priorities, and translate business needs into practical solutions.
• Relevant certifications such as Lean Six Sigma Green Belt/Black Belt, PMP, Prosci Change Management, CBAP, or PRINCE2 are desirable.
• Strong consulting mindset, adaptability, attention to detail, and ability to work effectively in ambiguous and fast-changing environments.
• Demonstrated success in delivering measurable improvements in cost efficiency, process effectiveness, customer satisfaction, or business performance.