Digital Transformation Manager

Good co India; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

Good co India leads digital transformation initiatives across the enterprise, driving strategy, planning and execution of technology modernization. You will partner with business units, IT and external vendors to deliver cloud, AI/ML, RPA and analytics solutions aligned with business goals.

The role emphasizes stakeholder management, governance and measurable ROI through dashboards and KPIs, while ensuring security and regulatory compliance across initiatives.

Qualifications

• Bachelor's degree in computer science, information technology, engineering, business administration or related field.
• MBA in technology management or related field preferred but not mandatory.
• 5–10 years of experience in digital transformation, IT Program management or enterprise technology.

Responsibilities

• Develop and execute digital transformation strategies aligned with goals and growth.
• Identify opportunities to digitize processes and improve efficiency.
• Lead end-to-end transformation programs including planning and delivery.
• Evaluate digital solutions like cloud, AI/ML, RPA, ERP/CRM and analytics.
• Drive process reengineering and workflow automation across departments.
• Collaborate with leaders, IT and vendors to define roadmaps and requirements.
• Manage timelines, budgets, resources, risks and dependencies.
• Lead change management, stakeholder engagement and training.
• Establish KPIs and dashboards to measure ROI and productivity gains.
• Oversee system integration, data migration and platform implementations.
• Ensure governance, cybersecurity, data privacy and regulatory compliance.

Skills

Digital Transformation

Stakeholder Engagement

Project Management

Cloud Platforms

AI/ML

RPA

Data Analytics

ERP/CRM

Change Management

Leadership

Education

Bachelors in CS/IT/Engineering/Business

MBA in Tech/IS/Analytics (preferred)

Tools

Jira

Microsoft Project

Power BI

Tableau

Job description

Role & responsibilities

• Develop and execute digital transformation strategies aligned with organizational goals, business priorities and long-term growth objectives.
• Identify opportunities to digitize business processes, improve operational efficiency and enhance customer experience through emerging technologies.
• Lead end-to-end digital transformation programs, including planning, budgeting, implementation, monitoring and delivery.
• Evaluate and implement digital solutions such as cloud platforms, AI/ML, robotic process automation (RPA), enterprise applications and data analytics tools.
• Drive business process reengineering, workflow automation and technology modernization initiatives across departments.
• Collaborate with business leaders, IT teams and external vendors to define transformation roadmaps, project requirements and expected business outcomes.
• Manage project timelines, budgets, resources, risks and dependencies to ensure successful delivery of transformation initiatives.
• Lead organizational change management, stakeholder engagement, employee training and adoption of new digital tools and processes.
• Establish KPIs, dashboards and performance metrics to measure transformation progress, cost savings, productivity improvements and return on investment (ROI).
• Oversee system integration, data migration, process standardization and implementation of enterprise platforms such as ERP and CRM.
• Ensure digital initiatives comply with IT governance, cybersecurity, data privacy and applicable regulatory requirements.
• Manage vendor relationships, evaluate technology solutions and present project progress, business benefits and strategic recommendations to senior management.

Preferred candidate profile

• Bachelors degree in Computer Science, Information Technology, Engineering, Business Administration or a related field.
• MBA in Technology Management, Information Systems, Business Analytics or General Management is preferred but not mandatory.
• 5 to 10 years of experience in digital transformation, technology consulting, IT program management, business process improvement or enterprise technology implementation.
• Proven experience leading cross-functional digital transformation projects from strategy and planning through implementation and adoption.
• Strong understanding of business process reengineering, digital strategy, enterprise architecture and technology modernization.
• Familiarity with cloud platforms, AI/ML, RPA, data analytics, ERP systems, CRM platforms and workflow automation.
• Experience with project management methodologies such as Agile, Scrum, Waterfall and hybrid delivery models.
• Knowledge of change management, stakeholder engagement, organizational readiness and digital adoption practices.
• Proficiency in project management and reporting tools such as Jira, Microsoft Project, Power BI, Tableau or equivalent platforms.
• Understanding of IT governance, cybersecurity, data privacy, risk management and technology compliance requirements.
• Relevant certifications such as PMP, PRINCE2, Scrum Master, Prosci Change Management, ITIL 4 or cloud certifications are advantageous.
• Strong leadership, strategic thinking, communication, negotiation, analytical and problem-solving skills.
• Ability to translate business challenges into technology-driven solutions, manage competing priorities and demonstrate measurable business value through digital transformation initiatives.