Business Systems Program Manager II, Google Cloud

Google; Chicago (IL); On-site; USD 136,000 - 196,000; Full time

Job summary

Google Cloud seeks a Sales Business Systems Program Manager to develop and deliver content focused on our sales systems, primarily in our CRM, to our North America sales organization. This role oversees initiatives that improve seller performance and requires deep expertise in sales platforms and documentation.

You will translate daily seller needs into thorough resources, collaborate with regional and global teams, and drive programs that increase adoption, productivity, and accuracy of sales

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in sales or sales enablement.
• Experience in the full lifecycle of sales enablement or training programs.
• Experience working with sales or Go-To-Market processes.

Responsibilities

• Develop high-quality technical content and processes for sales teams on the use of business systems.
• Represent regional requirements to global systems teams for roadmap prioritization.
• Identify knowledge gaps and maintain current, accurate sales documentation.
• Design and distribute communications regarding system updates and new offerings to sales audiences.
• Publish materials to help sellers navigate complex business systems and changes.
• Drive programs that increase sales productivity, system adoption and overall effectiveness.

Skills

Sales enablement

Content development

Technical writing

Stakeholder collaboration

Education

Bachelor's degree in Business/Information Systems

Tools

Salesforce

Job description

Business Systems Program Manager II, Google Cloud

Google

Boulder, CO, USA; Atlanta, GA, USA; +3 more

Application window: open until at least October 05, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

Preferred working location: Boulder, CO, USA; Atlanta, GA, USA; Austin, TX, USA; Chicago, IL, USA; Addison, TX, USA.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in sales or sales enablement.
• Experience in the full lifecycle of sales enablement or training programs (e.g., analysis or identification, development, and execution).
• Experience working with sales or Go-To-Market processes.

Preferred qualifications

• Salesforce.com Administrator Certification.
• Bachelor’s degree in Business, Information Systems, or a related field.
• 3 years of experience in a sales operations, business analyst, or a similar role with a focus on sales systems.
• Demonstrated experience creating and delivering training materials to a sales audience.
• Strong technical writing, editing, and communication skills.

About the job

We are seeking a Sales Business Systems Program Manager to develop and deliver content focused on our sales business systems, primarily in our CRM, to our NorthAM sales organization. This position is perfectly suited for a motivated professional capable of overseeing various initiatives, dedicated to enhancing seller performance, and equipped with significant expertise in sales platforms. You will understand the daily operational needs of sellers to produce and provide thorough resources for our sales personnel.

This expansive role covers key sales tools including Vector [Salesforce.com], DPO/Deal desk, Rainmaker, CloudConnect, and Sales Gemini Enterprise agents.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Compensation

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $136000 - $196000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Collaborate with subject matter experts to develop high-quality technical content and processes for sales teams on the effective use of business systems, ensuring materials drive clear proficiency and operational excellence across the organization.
• Represent regional requirements to global systems teams to ensure local needs are prioritized during roadmap development.
• Partner with strategy and operations to identify knowledge gaps and maintain current, accurate, and engaging sales documentation.
• Design and distribute clear communications regarding system updates and new offerings to sales audiences.
• Utilize internal tools to publish materials that help sellers navigate complex business system landscapes and stay informed of changes.
• Audit existing documentation for relevance as systems evolve. Partner with global enablement teams to drive strategic programs that increase sales productivity, system adoption, and overall effectiveness throughout the business cycle.