Business Systems Analyst III

First Citizens Bank; Morristown (NJ); Remote; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a detail-oriented analyst to provide strategic insights through data analysis and system support. This remote opportunity allows you to leverage your expertise in SQL and digital banking to enhance operational processes and ensure compliance. You'll play a critical role in identifying system requirements, producing advanced reports, and supporting the organization with your analytical skills. Join a forward-thinking team that values your contributions and offers a comprehensive benefits program designed to meet your needs.

Qualifications

• 4 years of experience in Systems Support, Analytics, or Operations Support.
• Strong SQL skills and knowledge of fraud prevention.

Responsibilities

• Analyze data for accuracy and efficiencies, effectively communicate results.
• Provide expert technical support and improve end-user experience.

Skills

Data Analysis

System Requirements Documentation

Reporting

SQL

Digital Banking Knowledge

Fraud Prevention

Education

Bachelor's Degree

High School Diploma or GED

Tools

Oracle

PostgreSQL

Job description

Overview

This is a remote opportunity and can only be hired in the following locations: NC, AZ, NJ.

This position delivers strategic insight into business systems through complex analysis, reporting, and operational activities. Serves as a technical expert on system usage and performance. Determines business requirements and implements appropriate specifications, monitoring for compliance and effectiveness. Assists in identifying and resolving process issues which may involve system testing or development. May oversee the work of less experienced analysts in the work group.

Responsibilities

• Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output.
• Identifying Requirements - Determines system requirements and communicates them using specifications, reports, project plans, or other forms of documentation. Identifies issues that affect system processes and assists in correcting. Ensures compliance through testing and analysis.
• Reporting - Produces advanced reporting based on data analysis, user input, and system testing. Identifies patterns, problems, and areas of improvement. May develop process enhancements based on analysis results.
• System Support - Provides expert technical support including log Analysis for systems by responding to escalated inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Implements recommended modifications and enhancements. Serves as an analytics resource to wider organization or business units, offering guidance on systems and data output.
• Ability to understand and document system requirements for real time & Async integration data flows

Qualifications

Bachelor's Degree and 4 years of experience in Systems Support, or Analytics, or Operations Support OR High School Diploma or GED and 8 years of experience in Systems Support, or Analytics, or Operations Support

Preferred Qualifications:

• Strong Digital Banking Domain knowledge on, Payments, Loans, Cards & Reporting
• Required knowledge on Identity and Authentication risk analytics & fraud prevention
• Required strong SQL skills on Oracle, PostgreSQL
• Technical/Development & background is plus

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.