Business Systems Analyst III

First Citizens Bank; Scottsdale (AZ); Remote; USD 60,000 - 100,000; Full time

Job summary

This innovative firm offers a remote opportunity for a Systems Analyst who will play a crucial role in delivering strategic insights through complex data analysis and reporting. The ideal candidate will possess strong SQL skills and a deep understanding of digital banking domains, including payments and fraud prevention. In this role, you'll be responsible for determining system requirements, producing advanced reports, and providing expert technical support to enhance the end-user experience. Join a forward-thinking team dedicated to continuous improvement and operational excellence.

Qualifications

• 4 years of experience in Systems Support or Analytics.
• Strong SQL skills and digital banking knowledge preferred.

Responsibilities

• Analyze and interpret data for accuracy and efficiencies.
• Produce advanced reporting and identify areas for improvement.
• Provide expert technical support and enhance user experience.

Skills

Data Analysis

SQL

System Requirements Documentation

Technical Support

Digital Banking Domain Knowledge

Fraud Prevention

Education

Bachelor's Degree

High School Diploma or GED

Tools

Oracle

PostgreSQL

Job description

Overview

This is a remote opportunity and can only be hired in the following locations: NC, AZ, NJ.

This position delivers strategic insight into business systems through complex analysis, reporting, and operational activities. Serves as a technical expert on system usage and performance. Determines business requirements and implements appropriate specifications, monitoring for compliance and effectiveness. Assists in identifying and resolving process issues which may involve system testing or development. May oversee the work of less experienced analysts in the work group.

Responsibilities

• Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output.
• Identifying Requirements - Determines system requirements and communicates them using specifications, reports, project plans, or other forms of documentation. Identifies issues that affect system processes and assists in correcting. Ensures compliance through testing and analysis.
• Reporting - Produces advanced reporting based on data analysis, user input, and system testing. Identifies patterns, problems, and areas of improvement. May develop process enhancements based on analysis results.
• System Support - Provides expert technical support including log Analysis for systems by responding to escalated inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Implements recommended modifications and enhancements. Serves as an analytics resource to wider organization or business units, offering guidance on systems and data output.
• Ability to understand and document system requirements for real time & Async integration data flows

Qualifications

Bachelor's Degree and 4 years of experience in Systems Support, or Analytics, or Operations Support OR High School Diploma or GED and 8 years of experience in Systems Support, or Analytics, or Operations Support

Preferred Qualifications:

• Strong Digital Banking Domain knowledge on, Payments, Loans, Cards & Reporting
• Required knowledge on Identity and Authentication risk analytics & fraud prevention
• Required strong SQL skills on Oracle, PostgreSQL
• Technical/Development & background is plus

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.