Business Systems Analyst I — Process Improvement & Liaison

Office of the NYS Comptroller Thomas P. DiNapoli; City of Albany (NY); Hybrid; USD 56,000 - 70,000; Full time

Benefits offered by this job

State pension

Medical insurance

Dental insurance

Vision insurance

Flexible spending accounts

Public Service Loan Forgiveness

Deferred compensation

Job summary

Office of the NYS Comptroller Thomas P. DiNapoli is seeking a Business Systems Analyst to elicit and analyze requirements for changes to processes, policies, and information systems.

The role involves documenting current and future states, conducting gap analyses, and acting as a liaison between business and IT teams. The position supports system implementation, maintenance, and small-scale projects within the Division of Retirement Services, POST, and requires strong communication, testing, and

Qualifications

• Business analysis experience using elicitation techniques to identify requirements and document solutions.
• Proven ability to describe and document processes, rules, and business needs across the SDLC.
• Experience creating and maintaining business requirements documents and test artifacts.

Responsibilities

• Elicit, analyze, verify and validate requirements for changes to processes and information systems.
• Participate in system changes, enhancements, testing and training.
• Maintain business rules and process documentation; supervise junior analysts/trainees.

Skills

Requirements elicitation

Stakeholder liaison

SDLC documentation

Testing

Gap analysis

Communication

Education

Bachelor's degree

Master's degree

Doctorate

Job description

Office of the NYS Comptroller Thomas P. DiNapoli is seeking a Business Systems Analyst to elicit and analyze requirements for changes to processes, policies, and information systems.

The role involves documenting current and future states, conducting gap analyses, and acting as a liaison between business and IT teams. The position supports system implementation, maintenance, and small-scale projects within the Division of Retirement Services, POST, and requires strong communication, testing, and