Business Systems Analyst I - Process Improvement & Ops

City Of Atlanta Careers; Atlanta (GA); On-site; USD 68,000 - 78,000; Full time

Job summary

City Of Atlanta Careers seeks a Business System Analyst I to analyze, document, and improve business processes across DCS/ATL311. This role bridges business operations and technology, ensuring requirements are aligned with organizational goals and delivering enhanced customer experiences.

Collaborating with leadership, you will document current and future state processes, identify opportunities, and recommend solutions.

Qualifications

• Analyzing, documenting, and improving business processes across DCS/ATL311.
• Partnering with leadership to understand operational workflows.

Responsibilities

• Bridge between business operations and technology by ensuring business requirements are clearly documented.
• Document current and future state processes and recommend solutions that improve efficiency and customer experience.

Job description

City Of Atlanta Careers seeks a Business System Analyst I to analyze, document, and improve business processes across DCS/ATL311. This role bridges business operations and technology, ensuring requirements are aligned with organizational goals and delivering enhanced customer experiences.

Collaborating with leadership, you will document current and future state processes, identify opportunities, and recommend solutions.