Business Analyst: BI & Process Optimization

1199seiu; New York (NY); On-site; USD 70,000 - 100,000; Full time

Job summary

1199SEIU seeks a Business Analyst in New York to support funds systems and CRM implementations. You will gather requirements, document workflows, and help design reports and BI solutions for evolving business needs.

The role requires a CS-related degree and two+ years BA experience, with familiarity in CRM tools (Dynamics, Salesforce), QlikView, SQL, and Azure DevOps. Strong communication and teamwork are essential.

Qualifications

• Bachelor’s degree in a computer science related field or equivalent.
• Minimum of two years of Business Analyst experience including requirements gathering.
• Experience with web-based applications and CRM technology with BI tools like QlikView.
• Advanced Excel/Office skills; strong writing and listening abilities.
• Knowledge of Microsoft Dynamics or Salesforce CRM, Azure DevOps Services; SQL desirable.

Responsibilities

• Test and support funds systems/applications; map processes and workflows.
• Create and update workflow manuals; provide training and ongoing support.
• Attend meetings to align project objectives and business concepts.
• Assist in tracking team progress in an enterprise application.
• Design and compile ad hoc reports based on business needs.

Skills

Business analysis

Requirements gathering

Stakeholder communication

CRM knowledge

Problem solving

Education

Bachelor’s Degree in Computer Science or related field

Tools

Microsoft Dynamics

Salesforce CRM

Azure DevOps Services

QlikView

SQL

Job description

1199SEIU seeks a Business Analyst in New York to support funds systems and CRM implementations. You will gather requirements, document workflows, and help design reports and BI solutions for evolving business needs.

The role requires a CS-related degree and two+ years BA experience, with familiarity in CRM tools (Dynamics, Salesforce), QlikView, SQL, and Azure DevOps. Strong communication and teamwork are essential.