Business Systems Analyst I: Drive Process Improvements

State Comptroller, Office of the; City of Albany (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

The New York State Comptroller's Office, Division of Retirement Services, is seeking a Business Systems Analyst at multiple levels (BSA 1, Trainee 2, Trainee 1). The role focuses on eliciting, analyzing, and validating requirements for business processes and information system improvements, conducting gap analyses, and implementing system changes.

The ideal candidate will have strong facilitation and communication skills and the ability to work collaboratively in a team-oriented environment,

Qualifications

• Six years of business analysis experience (or equivalent education/experience)
• Experience using recognized business analysis elicitation techniques
• Experience using methodologies to design solutions for process improvement
• Strong facilitation, organizational, and written communication skills
• Ability to work collaboratively in a team-oriented environment and adapt to change

Responsibilities

• Elicit, analyze, and validate requirements for business processes and information systems
• Conduct gap analyses between current and desired state
• Design and implement system changes to improve processes
• Train staff on new procedures and processes

Skills

Business analysis

Elicitation techniques

Process improvement design

Facilitation

Team collaboration

Job description

The New York State Comptroller's Office, Division of Retirement Services, is seeking a Business Systems Analyst at multiple levels (BSA 1, Trainee 2, Trainee 1). The role focuses on eliciting, analyzing, and validating requirements for business processes and information system improvements, conducting gap analyses, and implementing system changes.

The ideal candidate will have strong facilitation and communication skills and the ability to work collaboratively in a team-oriented environment,