Business Systems Analyst: Data, Reporting & Process

NetSmart Technologies; Overland Park (KS); On-site; USD 70,000 - 95,000; Full time

Job summary

Netsmart Technologies in Overland Park, KS is seeking a Business Systems Analyst to partner with stakeholders and tech teams to gather requirements, support system enhancements, and deliver reporting insights that drive operational efficiency.

This role focuses on data extraction, reporting, and process improvements across Workday, ServiceNow, Salesforce environments, with a strong emphasis on data accuracy and user enablement.

Qualifications

• Bachelor's degree or equivalent experience.
• At least 1 year of work experience in business systems such as Workday, ServiceNow, Salesforce.
• At least 1 year of work experience analyzing and reporting data and leveraging reporting tools across multiple sources.
• Proficient in end user systems documentation.
• Ability and willingness to work in multi-platform environment.

Responsibilities

• Gather, analyze and identify requirements for business system including data extraction and reporting.
• Complete operational system configurations to create standard solutions for business.
• Execute unit and integration testing; coordinate system testing and user acceptance.
• Resolve application problems and troubleshoot end user issues.
• Understand and coach business users on application and workflows.
• Work with system administrators and developers to support higher complexity solutions.
• Mine data from business systems using vendor provided query tools, native SQL and/or business intelligence tools and provide basic analysis for stakeholders.
• Run periodic audits to ensure data consistency and accuracy.

Skills

Data analysis

Stakeholder communication

Requirements gathering

Multi-platform environment

Education

Bachelor's degree or equivalent experience

Tools

SQL

Workday

ServiceNow

Salesforce

Job description

Netsmart Technologies in Overland Park, KS is seeking a Business Systems Analyst to partner with stakeholders and tech teams to gather requirements, support system enhancements, and deliver reporting insights that drive operational efficiency.

This role focuses on data extraction, reporting, and process improvements across Workday, ServiceNow, Salesforce environments, with a strong emphasis on data accuracy and user enablement.