Business Systems Analyst - Data & Process Insights

ntst; Overland Park (KS); On-site; USD 70,000 - 100,000; Full time

Job summary

Netsmart is a healthcare software leader delivering technology and services across behavioral health, human services, and Post-Acute markets. This role partners with business stakeholders and technical teams to gather requirements, support system enhancements, deliver reporting insights, and drive process improvements that increase operational efficiency.

The candidate will analyze data, configure systems, and coordinate testing to ensure accuracy and reliability across Workday, ServiceNow,

Qualifications

• Bachelor's degree or equivalent experience.
• At least 1 year of work experience in business systems such as Workday, ServiceNow, Salesforce.
• At least 1 year of work experience analyzing and reporting data.
• At least 1 year of work experience leveraging reporting tools, techniques, and related data from multiple systems and sources.

Responsibilities

• Gather, analyze and identify requirements for business system including data extraction and reporting.
• Complete operational system configurations to create standard solutions for business.
• Execute unit and integration testing; coordinate system testing and user acceptance.
• Resolve application problems and troubleshoot end user issues.
• Understand and coach business users on application and workflows.
• Work with system administrators and developers to support higher complexity solutions.
• Mine data from business systems using vendor provided query tools, native SQL and/or business intelligence tools and provide basic analysis for stakeholders.
• Run periodic audits to ensure data consistency and accuracy.

Skills

Requirements gathering

Data analysis

Communication

Multi-platform environment

Education

Bachelor's degree or equivalent experience

Tools

Workday

ServiceNow

Salesforce

SQL

XML/XLST

JavaScript

.NET

Java

Web services (SOAP, REST)

Job description

Netsmart is a healthcare software leader delivering technology and services across behavioral health, human services, and Post-Acute markets. This role partners with business stakeholders and technical teams to gather requirements, support system enhancements, deliver reporting insights, and drive process improvements that increase operational efficiency.

The candidate will analyze data, configure systems, and coordinate testing to ensure accuracy and reliability across Workday, ServiceNow,