Business Systems Analyst

Synechron; Pittsburgh (Allegheny County); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation package

10 days of paid annual leave

Comprehensive insurance plan

Extensive training opportunities

Job summary

A global consulting firm is seeking a highly experienced Business System Analyst in Pittsburgh to drive the analysis of complex commercial lending solutions. The role requires expertise in the Commercial Lending domain, active collaboration with cross-functional teams, and a strong understanding of Agile methodologies. Applicants should have a Bachelor's degree in a relevant field and proven experience in banking systems. The firm offers competitive compensation, benefits, and opportunities for professional growth.

Qualifications

• Proven experience as a Business System Analyst in Commercial Lending.
• Strong understanding of commercial lending processes and risk assessment.
• Familiarity with banking systems and API integration.

Responsibilities

• Drive analysis and definition of complex commercial lending solutions.
• Lead requirements gathering sessions and translate needs into user stories.
• Collaborate with QA teams and ensure solutions meet acceptance criteria.

Skills

Commercial Lending Knowledge

Agile Methodologies

Credit Analysis

Communication Skills

Problem-Solving

Education

Bachelor’s degree in Business Administration, Finance, or Information Systems

Tools

SQL

Excel

Loan Origination Systems (LOS)

CRM platforms

Job description

Overview

We are at Synechron, a global consulting firm delivering industry-leading digital solutions. We combine creativity and innovative technology to serve financial services and technology firms, with capabilities spanning Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering. Our FinLabs initiatives develop modern solutions from AI and Blockchain to Data Science models, Digital Underwriting, and mobile-first applications. With 16,400+ employees and 60 offices in 20 countries, we are committed to our talented teams.

Challenge We are seeking a highly experienced and results-oriented Business System Analyst with a deep understanding of the Commercial Lending domain and a proven track record in a Scaled Agile Framework (SAFe). In this role, you will drive the analysis and definition of complex commercial lending solutions within our SAFe environment, collaborating with Product Management, System Architects, Release Train Engineers (RTEs), and development teams to ensure alignment on business value and the successful delivery of high-quality system capabilities.

Responsibilities

• Leverage extensive knowledge of the commercial lending ecosystem, including Credit Analysis processing flows, Client Onboarding, Risk & Underwriting and fraud management
• Operate as a key member of Agile Release Trains (ARTs), actively participating in PI Planning, System Demos, and Inspect & Adapt workshops. Apply SAFe principles and practices in daily work.
• Lead and facilitate requirements gathering sessions with Product Owners and other stakeholders, translating business epics and features into well-defined user stories with clear acceptance criteria within the SAFe framework.
• Translate business needs into clear and comprehensive system specifications, including user story mapping, DB field level mapping, API Mapping, process flows, data models, and interface specifications, ensuring alignment with the architectural runway and non-functional requirements.
• Actively participate in backlog refinement sessions, ensuring user stories are well-understood, prioritized, and ready for sprint planning.
• Foster strong communication and collaboration within and across ARTs. Effectively communicate complex information to both business and technical stakeholders, including during SAFe ceremonies.
• Collaborate with QA teams to ensure implemented solutions meet the defined acceptance criteria and business value. Participate in system and solution testing as needed.
• Provide ongoing support throughout the Program Increment (PI) and sprint cycles, addressing queries, clarifying requirements, and contributing to the successful delivery of product.
• Mentor and guide other Business Analysts within the team on Commercial Lending domain knowledge and SAFe practices.

Requirements

• Bachelor’s degree in Business Administration, Finance, Information Systems, or a related field.
• Proven experience as a Business System Analyst, specifically in Commercial Lending or banking systems.
• Strong understanding of commercial lending processes, loan lifecycle, underwriting, and credit risk assessment.
• Familiarity with banking/fintech systems such as LOS (Loan Origination Systems), CRM, and core banking platforms.
• Proficiency in requirements gathering, process modeling, and creating documentation.
• Experience with system testing, UAT management, and training.
• Excellent communication, critical thinking, and problem-solving skills.
• Knowledge of relevant regulations such as Dodd-Frank, Basel III, or local banking compliance standards is a plus.

Preferred (but not required)

• Certification in Business Analysis (CBAP, CCBA) or related fields.
• Experience with Agile/Scrum methodologies.
• Data analysis skills with tools like SQL, Excel, or BI platforms.
• Knowledge of API integration and system interoperability.

We offer

• A highly competitive compensation and benefits package.
• A multinational organization with 60 offices in 20 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our FinLabs and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.

S Y N E C H R O N ’ S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our DEI initiative ‘Same Difference’ fosters an inclusive culture, promoting equality, diversity and a respectful environment for all. We encourage applicants from diverse backgrounds to apply. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to gender, gender identity, sexual orientation, race, ethnicity, disability, veteran status, or any other characteristic protected by law. All applicants are welcome to apply and participate in flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

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