Business Systems Administrator

Advantage Technical; Acton (MA); Remote; USD 92,000 - 131,000; Full time

Benefits offered by this job

Medical, dental, vision, and pet保险

401(k) Retirement Savings Plan

Employee Assistance Program (EAP)

Commuter/Parking Accounts

People Perks

Health Savings Account (HSA)

AD&D Insurance

Job summary

Employee Workplace in Acton, MA is seeking a skilled Business Systems Administrator to manage Polarion ALM environments across product development. You will handle administration, configuration, data migration, and optimization to support engineering teams.

The role requires 2+ years in ALM/PLM, experience with REST APIs, SQL, and reporting, and a strong understanding of QMS and design controls. This position offers remote options and competitive pay at $81 per hour.

Qualifications

• Bachelor’s degree in Engineering or a related technical discipline.
• 2+ years of experience with R&D ALM systems and workflow design.
• Experience supporting product development and Design Controls using ALM or PLM tools.
• Strong knowledge of Quality Management Systems (QMS) and cross-functional product development.
• Experience with Polarion ALM strongly preferred.

Responsibilities

• Support ALM data migration, testing, reporting, and validation activities.
• Administer Polarion systems, user access, roles, permissions, licenses, and SSO.
• Configure projects, repositories, workflows, and approved AI-enabled capabilities.
• Build SQL/Velocity reports, dashboards, and performance metrics.
• Integrate Polarion with external systems and tools.
• Troubleshoot system issues and optimize performance.
• Develop ALM documentation, workflows, user guides, and training materials.
• Maintain compliance with QMS, security, and governance requirements.

Skills

R&D ALM workflow design

Quality Management System knowledge

Cross-functional product development

Education

Bachelor’s degree in Engineering or related technical discipline

Tools

REST APIs

MuleSoft integrations

SQL

Velocity reporting

Dashboards

ALM integrations

Job description

Now Hiring: Business Systems Administrator

Location: Acton, MA / Remote
Schedule:
Pay Rate: $81.00/hour

Take your ALM expertise to the next level in a highly technical R&D environment. We’re seeking an experienced Business Systems Administrator to support the administration, configuration, data migration, and optimization of Polarion Application Lifecycle Management (ALM) systems supporting product development.

Education Requirements

• Bachelor’s degree in Engineering or a related technical discipline

Experience Requirements

• 2+ years of experience with R&D ALM systems and workflow design

• Experience supporting product development and Design Controls using ALM or PLM tools

• Strong knowledge of Quality Management Systems (QMS) and cross-functional product development

• Experience with Polarion ALM strongly preferred

• Medical device experience involving FDA 21 CFR Part 820, ISO 13485, IEC 62304, or ISO 14971 preferred

• Experience with REST APIs, MuleSoft integrations, SQL, Velocity reporting, dashboards, or ALM integrations preferred

Job Duties

• Support ALM data migration, testing, reporting, and validation activities

• Administer Polarion systems, user access, roles, permissions, licenses, and SSO

• Configure projects, repositories, workflows, and approved AI-enabled capabilities

• Build SQL/Velocity reports, dashboards, and performance metrics

• Integrate Polarion with external systems and tools

• Troubleshoot system issues and optimize performance

• Develop ALM documentation, workflows, user guides, and training materials

• Maintain compliance with QMS, security, and governance requirements

Benefits

• Medical, dental, vision, and pet insurance

• 401(k) Retirement Savings Plan

• Employee Assistance Program (EAP)

• Commuter/Parking Accounts

• People Perks

• Health Savings Account (HSA)

• AD&D Insurance