Business Systems Administrator (Polarion ALM)

Meet Life Sciences; United States; A distancia; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

Meet Life Sciences Ltd. is seeking a Business Systems Administrator to manage Polarion ALM within our R&D environment. The role supports and optimizes our ALM tools to drive design, development, and testing documentation across the product portfolio.

The position is remote in the United States, with occasional domestic travel for in-person training or demonstrations. You will configure projects, manage permissions, and build reports to enhance ALM workflows and governance.

Formación

• Bachelor’s degree in engineering or a technical field.
• 2+ years of experience with R&D ALM systems and managing workflow designs.
• Experience working under a Quality Management System (QMS) with cross-functional teams.
• Expertise in product development and design controls using an ALM/PLM tool.
• Experience coordinating inputs from multiple sources in a matrixed team.

Responsabilidades

• Support data migration by generating reports and assisting migration tool development.
• Administer and maintain Polarion ALM with emphasis on performance, security, and governance.
• Configure projects, manage repositories, and customize workflows to meet team needs.
• Manage user accounts, roles, permissions, licenses, and SSO setup; coordinate access reviews.
• Integrate Polarion with other tools, including REST API and MuleSoft.

Conocimientos

R&D ALM systems

Workflow design management

Cross-functional collaboration

Problem-solving

Team-oriented

Educación

B.S. in Engineering or a technical discipline

Herramientas

Polarion ALM

REST API integrations

MuleSoft integrations

SQL reporting

Descripción del empleo

We’re hiring: Business Systems Administrator (Polarion ALM) | Medical Device R&D

A leading medical device company is seeking a Business Systems Administrator to support and manage its Application Lifecycle Management (ALM) tools within R&D. These tools are the foundation for managing design, development, and testing documentation across the product portfolio. You’ll help ensure the ALM environment is efficient, compliant, and able to support sustained growth in new product development. This position is remote, with occasional domestic travel for in-person training or demonstrations.

What you’ll do:

• Support data migration by generating reports, assisting with migration tool development, and performing testing
• Administer and maintain Polarion ALM, ensuring performance and availability while following QMS, security, and AI governance procedures
• Configure projects, manage repositories, and customize workflows to meet team and project needs
• Manage user accounts, roles, permissions, licenses, and SSO setup, and coordinate user access reviews
• Integrate Polarion with other tools and systems, including REST API and MuleSoft integrations
• Build SQL/Velocity reports, monitor system performance, and provide insights to improve ALM processes
• Train and support team members on ALM functionality and best practices, including occasional domestic travel for in-person training and demonstrations
• Develop and maintain documentation, workflows, and user guides
• Troubleshoot and resolve ALM system issues promptly
• Support AI-enabled capabilities where approved

What you bring:

• B.S. in Engineering or a technical discipline
• 2+ years of experience working with R&D ALM systems and managing workflow designs
• Experience collaborating under a Quality Management System (QMS) with cross-functional teams (development, verification, validation, procurement, manufacturing, regulatory, and quality)
• Demonstrated expertise in product development and design controls using an ALM or PLM tool
• Experience managing inputs from multiple sources in a self-organized, matrixed team environment
• Strong problem-solving and collaboration skills

Nice to have:

• 3+ years in a regulated medical device environment (FDA 21 CFR Part 820, ISO 13485, IEC 62304, or ISO 14971)
• Hands-on Polarion ALM experience implementing design controls
• Experience integrating external tools into ALM systems
• Ability to build custom dashboards and reporting metrics