Senior BA

TechDigital Group; Coppell (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

TechDigital Group is seeking a seasoned Business Analyst to clarify business needs, translate them into detailed functional specifications, and collaborate with agile teams. You will gather, synthesize, and document requirements, user stories, and process flows, ensuring alignment with product management and stakeholders.

The role requires mortgage industry experience, strong communication, and ability to communicate tradeoffs between usability and performance.

Qualifications

• 5+ years of business analysis experience.

Responsibilities

• Clarify and understand business needs and translate into functional specs.

Skills

Business analysis

Mortgage industry experience

Communication skills

Problem solving

Education

Bachelor's degree in IT/Business

Tools

Microsoft Excel

Jira

Microsoft VSTS

Job description

JD:

• Applies analytical skills to clarify and understand business needs and requirements and interprets them into functional specifications.
• Responsible for gathering, compiling and synthesizing information regarding system functionality and flow
• Act as primary point of contact for the team during development to clarify business requirements, resolve issues, and make recommendations as business impacts arise
• Deliver a range of artifacts supporting application functional analysis and design including current and future target state process flows, user stories, functional and technical specifications, dependency maps, and requirements traceability.
• Analyzes and decomposes functional specifications into appropriately sized user stories
• Reviews user stories with stakeholders and obtains approval to proceed
• Works with Product Management to refine and prioritize backlog and drive understanding of information and process requirements
• Collaborate with developers, product managers, and subject matter experts to communicate the proposed solution vision and analyze tradeoffs between usability and performance needs.
• Develop solutions to complex problems, requiring the regular use of ingenuity and creativity, within the larger context of the business needs and objectives
• Coordinates defects clarification, triages and coordinates resolution by software engineering team
• Practical knowledge of Agile principles and ability to lead SCRUM ceremonies
• Works closely with other teams to assist with design, development, testing, and implementation of solutions
• Independently applies problem solving skills to investigate and research complex system problems to establish root cause and resolution
• Provides production support within their application domain to resolve issues
• Provides subject matter expertise and operational support for specified applications and systems
• Utilize change control procedures and processes
• Determine and translate business requirements into solutions
• Define comprehensive requirements for system and process enhancements and changes
• Document reports and obtain approval
• Create and maintain reports and dashboards
• Perform testing on processes / applications including test planning, test execution, management of defect remediation, and documentation of test results
• Work with colleagues, clients, and vendors to interpret, exchange, and/or document administrative and technical information
• Work independently with minimal direct supervision; prioritize multiple objectives and initiatives; and exercise independent judgment to obtain optimal results

Requirements:

• 5+ years of business analysis experience.
• Must have Mortgage industry experience (Servicing and Originations).
• Proficiency in defining business problems and proposing solutions. Product, Process, and Industry Knowledge.
• Experience on Microsoft VSTS or Jira tools
• Expert skills in Microsoft Excel, including the ability to utilize the following functions: V-Lookup, H-Lookup, Concatenating formulas, Conditional formatting, and Pivot Tables
• Bachelor's degree in Information Technology, Business or related field a plus.
• Excellent interpersonal, verbal, and written communication skills.
• Must be proactive and solutions oriented business professional with the ability to interface with all levels of management across business units and functions.
• Work significant and/or unique issues where analysis of data requires the evaluation of intangibles Share information willingly when appropriate; recognize confidential information and handle with discretion

Top Skills:

• Strong Mortgage experience
• Interview customers to analyze, clarify and document, business processes and customer requirements.
• Ability to communicate ideas in both technical and user-friendly language.
• Ability to collaborate with team members to achieve results.
• Solid balance of technical and business-related knowledge