Business Support Specialist

Paradigm Technology; Chattanooga (TN); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Paradigm Technology seeks Business Support Specialists for a year+ contract in Chattanooga/Knoxville, TN with a hybrid work option or remote availability. You will coordinate meetings, prepare materials, and keep project calendars aligned with leaders.

The role also covers documenting progress, distributing reports and dashboards, and handling travel, onboarding, and procurement tasks to support project teams.

Qualifications

• 2+ years of administrative experience; project or IT support experience is a plus.

Responsibilities

• Meetings & Scheduling – book project/team/stakeholder meetings and manage calendars for project managers/leads.
• Documentation & Reporting – format and distribute reports, dashboards, and presentations; track deliverables and deadlines.
• Communication – act as point of contact for inquiries, send reminders, and draft emails and notes.
• Operations & Support – process expense reports, arrange travel/logistics, order supplies, support onboarding for new staff/contractors.

Skills

Prioritization

Multitasking

Tools

MS Teams

SharePoint

OneDrive

SAP Concur

Job description

Paradigm Technology is seeking Business Support Specialists. These positions are a year+ contract at our utility client in Chattanooga, TN and Knoxville, TN. Hybrid work schedule in Chattanooga and Knoxville, TN or remote.

Responsibilities

Meetings & Scheduling

• Book project/team/stakeholder meetings.
• Work with facilities management to schedule spaces and arrange technology for 5-50 people.
• Prepare agendas & materials in advance.
• Manage calendars for project managers/leads.

Documentation & Reporting

• Keep project files organized & current.
• Format and distribute reports, dashboards, and presentations.
• Track deliverables, deadlines, and outstanding tasks.
• Ensure version control of documents.

Communication

• Act as point of contact for inquiries.
• Send reminders & updates to team/stakeholders.
• Draft and proof emails, announcements, and notes.

Operations & Support

• Process project/personnel expense reports.
• Arrange travel & logistics when required.
• Order food & materials when required.
• Support onboarding for new staff/contractors.
• Order/track supplies and software needs.

Skills & Tools

• Collaboration tools (MS Teams, SharePoint, OneDrive, SAP Concur).
• Ability to prioritize and manage multiple priorities and tasks.
• 2+ years of administrative experience; project or IT support a plus.

Why Join Paradigm

At Paradigm, integrity drives innovation. You'll collaborate with curious, dedicated teammates, solving complex problems and unlocking immense data value for leading organizations. If you seek a place where your voice is heard, growth is supported, and your work creates lasting business value, you belong at Paradigm.

Learn more at https://pt-corp.com/

Policy Disclosure:

Paradigm maintains a strict drug-free workplace policy. All offers of employment are contingent upon successfully passing a standard 5-panel drug screen. Please note that a positive test result for any prohibited substance, including marijuana, will result in disqualification from employment, regardless of state laws permitting its use. This policy applies consistently across all positions and locations.

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