Hybrid IT Business Analyst - Data & Process Improvement

Paradigm Technology; Chattanooga (TN); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Paradigm Technology seeks a skilled IT Business Analyst to work on internal and client IT projects. The role requires onsite presence in Chattanooga or Knoxville, TN a couple of days a week, twice per month, within a hybrid work model.

You will lead requirements gathering, document business processes, and translate needs into system specifications, collaborating with stakeholders and implementation teams across the SDLC using Agile practices.

Qualifications

• 4-6+ years IT Business Analysis experience.
• Experience with Microsoft 365.
• Systems Analysis experience including reading/updating system, data flow, integrations, and architectural diagrams.
• Working according to the SDLC using Agile methodologies.
• Basic UX/UI awareness.
• Bachelor’s Degree in Business, Information Technology, or related field.

Responsibilities

• Oversee identification of business critical information, usage, availability, and needs of constituencies.
• Conduct interviews, joint application design sessions, data mining to understand/document business processes.
• Identify areas for improvement in business processes and develop systems requirements documents.
• Document business processes to ensure system integration and minimize data/process duplication.
• Develop data/process designs and prototypes to aid requirements gathering and verification.
• Evaluate system alternatives and conduct cost/benefit studies for development or implementation projects.

Skills

Business analysis

Agile methodologies

SDLC

UX/UI awareness

Education

Bachelor’s degree in Business/IT

Tools

Microsoft 365

Microsoft Copilot

Microsoft Visio (Desktop)

Lucidchart

Azure DevOps

ServiceNow

Job description

Paradigm Technology seeks a skilled IT Business Analyst to work on internal and client IT projects. The role requires onsite presence in Chattanooga or Knoxville, TN a couple of days a week, twice per month, within a hybrid work model.

You will lead requirements gathering, document business processes, and translate needs into system specifications, collaborating with stakeholders and implementation teams across the SDLC using Agile practices.