Business Support Analyst Associate

BHS; United States; Remote; USD 65,000 - 90,000; Full time

Job summary

Baptist Health is seeking a Business Support Analyst Associate for a remote role requiring residency in Kentucky or Indiana. You will manage technical administration, data extraction from CBO software, and serve as a project resource for software reviews and upgrades.

Your responsibilities include coordinating training for departmental users, writing reports from core financial systems, and acting as system administrator for payer/vendor portals.

Qualifications

• Associate degree with two years job-related experience.
• Additional 2 years direct experience in lieu of degree.
• Proficiency in Microsoft Access, Microsoft Excel, Microsoft Project, SQL and Crystal Reports are highly desirable

Responsibilities

• Performs testing, debugging, training, documenting, releasing, installing and supporting systems and applications used by the BHS business offices.
• Initiates and updates payer EFT and ERA enrollments.
• Participates in project teams, special projects, and other tasks as assigned by leadership.
• Serves as System Administrator for payer and vendor website portals.
• Writes reports from the core financial system and bolt on applications as requested.
• Submits help desk tickets to payers and vendors as needed.
• Demonstrates problem-solving ability, flexibility and sound judgement and discretion.
• Serves as a resource to other staff.
• Collaborate with management to identify training needs and schedule appropriate training sessions for employees.
• Accomplishes goals and objectives within set deadlines.
• Displays willingness to nurture a team environment and adapt to new situations

Skills

Reporting

Education

Associate degree

Tools

Microsoft Access

Microsoft Excel

Microsoft Project

SQL

Crystal Reports

Job description

Summary

Job Description:

_ Baptist Health is looking for a Business Support Analyst Associate to join our team! This is a remote work position that requires residency in KY or IN _

Responsible for the technical administration, maintenance, and extraction of data from various computer applications utilized exclusively by the BHS centralized business office. Functions as a project management resource for the CBO for new software review and implementation along with current software upgrades and changes. Responsible for coordinating initial and on-going application and systems training for all departmental users.

_ Essential Dutie _ s:

• Performs the technical duties of testing, debugging, training, documenting, releasing, installing and supporting systems and applications utilized by the BHS business facilities and offices.
• Initiates and updates payer EFT and ERA enrollments.
• Participates in project teams, special projects, and other tasks as assigned by leadership.
• Serves as System Administrator for payer and vendor website portals.
• Writes reports from the core financial system and bolt on applications as requested.
• Submits help desk tickets to payers and vendors as needed.
• Demonstrates problem-solving ability, flexibility and sound judgement and discretion
• Serves as a resource to other staff
• Collaborate with the company’s management to identify training needs and schedule appropriate training sessions for employees while incorporating their feedback to improve operations
• Accomplishes goals and objectives within set deadlines
• Displays willingness to nurture a team environment, adapt to new situations and help others adapt, to modify own behavior and that of others, and to demonstrate genuine concern and support for others.

_ Qualifications: _

• Associate degree with two years job-related experience.
• Additional 2 years direct experience in lieu of degree.
  Proficiency in Microsoft Access, Microsoft Excel, Microsoft Project, SQL and Crystal Reports are highly desirable

Baptist Health is an Equal Employment Opportunity employer.