Business Support Analyst Associate

Baptist Healthcare System; Kentucky; Remote; USD 55,000 - 75,000; Full time

Job summary

Baptist Health is seeking a Business Support Analyst Associate to join our team in a remote capacity, with residency required in Kentucky or Indiana. The role focuses on technical administration, data extraction from various systems, and supporting the central business office.

You will coordinate training, support system users, and participate in software reviews, upgrades and implementations. Strong SQL, Crystal Reports, and MS Access/Excel skills are highly desirable, with prior project

Qualifications

• Associate degree with two years job-related experience.
• Additional 2 years direct experience in lieu of degree.
• Proficiency in Microsoft Access, Microsoft Excel, Microsoft Project, SQL and Crystal Reports are highly desirable

Responsibilities

• Performs technical duties of testing, debugging, training, documenting, releasing, installing and supporting systems and applications.
• Initiates and updates payer EFT and ERA enrollments.
• Participates in project teams, special projects, and other tasks as assigned by leadership.
• Serves as System Administrator for payer and vendor website portals.
• Writes reports from the core financial system and bolt on applications as requested.
• Submits help desk tickets to payers and vendors as needed.
• Collaborates with management to identify training needs and schedule sessions.
• Aids in achieving goals within set deadlines.

Skills

Data analysis

Project coordination

Education

Associate degree or 4 years related experience

Tools

Microsoft Access

Microsoft Excel

Microsoft Project

SQL

Crystal Reports

Job description

Summary

Job Description: Baptist Health is looking for a Business Support Analyst Associate to join our team! This is a remote work position that requires residency in KY or IN.

Responsible for the technical administration, maintenance, and extraction of data from various computer applications utilized exclusively by the BHS centralized business office. Functions as a project management resource for the CBO for new software review and implementation along with current software upgrades and changes. Responsible for coordinating initial and on-going application and systems training for all departmental users.

Essential Duties

• Performs the technical duties of testing, debugging, training, documenting, releasing, installing and supporting systems and applications utilized by the BHS business facilities and offices.
• Initiates and updates payer EFT and ERA enrollments.
• Participates in project teams, special projects, and other tasks as assigned by leadership.
• Serves as System Administrator for payer and vendor website portals.
• Writes reports from the core financial system and bolt on applications as requested.
• Submits help desk tickets to payers and vendors as needed.
• Demonstrates problem-solving ability, flexibility and sound judgement and discretion
• Serves as a resource to other staff
• Collaborate with the company's management to identify training needs and schedule appropriate training sessions for employees while incorporating their feedback to improve operations
• Accomplishes goals and objectives within set deadlines
• Displays willingness to nurture a team environment, adapt to new situations and help others adapt, to modify own behavior and that of others, and to demonstrate genuine concern and support for others.

Qualifications

• Associate degree with two years job-related experience.
• Additional 2 years direct experience in lieu of degree.
• Proficiency in Microsoft Access, Microsoft Excel, Microsoft Project, SQL and Crystal Reports are highly desirable

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation.

Baptist Health is an Equal Employment Opportunity employer.