Remote Business Support & Systems Analyst

Baptist Health; Louisville (KY); Remote; USD 55,000 - 75,000; Full time

Job summary

Baptist Health is seeking a Business Support Analyst Associate for a remote role requiring residency in KY or IN. You will manage data extraction and system training for the centralized business office, supporting software reviews and upgrades.

The role involves testing, reporting, and user training across departments, with opportunity to collaborate on projects and drive process improvements in a hybrid/remote environment.

Qualifications

• Associate degree with two years of related experience.
• Proficiency in Microsoft Access, Microsoft Excel, Microsoft Project, SQL and Crystal Reports preferred.

Responsibilities

• Test, debug, train, document, release, install and support BHS systems.
• Coordinate payer EFT/ERA enrollments.
• Participate in project teams, special projects, and other tasks as assigned by leadership.
• Serve as System Administrator for payer and vendor portals.
• Write reports from the core financial system and bolt on applications as requested.
• Submit help desk tickets to payers and vendors as needed.
• Demonstrates problem-solving ability, flexibility and sound judgement and discretion.
• Collaborate with management to identify training needs and schedule appropriate training sessions.

Skills

Analytical skills

Team collaboration

Training coordination

Education

Associate degree or 2 years related experience

Tools

Microsoft Access

Microsoft Excel

Microsoft Project

SQL

Crystal Reports

Job description

Baptist Health is seeking a Business Support Analyst Associate for a remote role requiring residency in KY or IN. You will manage data extraction and system training for the centralized business office, supporting software reviews and upgrades.

The role involves testing, reporting, and user training across departments, with opportunity to collaborate on projects and drive process improvements in a hybrid/remote environment.