Business Support Analyst Associate

BHS Baptist Healthcare System; Kentucky; Hybrid; USD 55,000 - 75,000; Full time

Job summary

Baptist Health is seeking a Business Support Analyst Associate to join our team. This is a remote position requiring residency in KY or IN.

You will manage data extraction from multiple applications and serve as a project resource for CBO software reviews and implementations. Responsibilities include testing, training staff on systems, administering payer portals, and generating reports from core financial systems.

Qualifications

• Bachelor's level education or equivalent experience in a related field.
• Experience with data extraction, reporting, and system administration is preferred.
• Strong communication and training skills are required.

Responsibilities

• Test, debug, document, release and support business systems and applications.
• Initiate and update payer EFT and ERA enrollments.
• Participate in project teams and special projects with leadership.
• Serve as System Administrator for payer and vendor portals.
• Write reports from core financial systems and bolt-on applications as requested.
• Coordinate initial and ongoing application and systems training for users.

Skills

Data analysis

Project coordination

Communication

Education

Associate degree or 2 years related experience

Tools

Microsoft Access

Microsoft Excel

Microsoft Project

SQL

Crystal Reports

Job description

Summary Job Description

Baptist Health is looking for a Business Support Analyst Associate to join our team! This is a remote work position that requires residency in KY or IN. Responsible for the technical administration, maintenance, and extraction of data from various computer applications utilized exclusively by the BHS centralized business office. Functions as a project management resource for the CBO for new software review and implementation along with current software upgrades and changes. Responsible for coordinating initial and on-going application and systems training for all departmental users.

Essential Duties

• Performs the technical duties of testing, debugging, training, documenting, releasing, installing and supporting systems and applications utilized by the BHS business facilities and offices.
• Initiates and updates payer EFT and ERA enrollments.
• Participates in project teams, special projects, and other tasks as assigned by leadership.
• Serves as System Administrator for payer and vendor website portals.
• Writes reports from the core financial system and bolt on applications as requested.
• Submits help desk tickets to payers and vendors as needed.
• Demonstrates problem-solving ability, flexibility and sound judgement and discretion.
• Serves as a resource to other staff.
• Collaborate with the company's management to identify training needs and schedule appropriate training sessions for employees while incorporating their feedback to improve operations.
• Accomplishes goals and objectives within set deadlines.
• Displays willingness to nurture a team environment, adapt to new situations and help others adapt, to modify own behavior and that of others, and to demonstrate genuine concern and support for others.

Qualifications

• Associate degree with two years job-related experience.
• Additional 2 years direct experience in lieu of degree.
• Proficiency in Microsoft Access, Microsoft Excel, Microsoft Project, SQL and Crystal Reports are highly desirable.

Baptist Health is an Equal Employment Opportunity employer.

Baptist Health's family consists of 10 hospitals, employed and independent physicians, and more than 470 points of care, including outpatient facilities, physician practices and services, urgent care clinics, outpatient diagnostic and surgery centers, home care, fitness centers, and occupational medicine and physical therapy clinics. Baptist Health's eight owned hospitals include more than 2,300 licensed beds in Corbin, Elizabethtown, La Grange, Lexington, Louisville, Paducah, Richmond and New Albany, Indiana. Baptist Health also operates two joint venture hospitals: the 410-bed Baptist Health Deaconess Madisonville in Madisonville, Kentucky with Deaconess Health System based in Evansville, Indiana, and the Baptist Health Rehabilitation Hospital, a 40-bed inpatient rehabilitation facility with Encompass Health, based in Birmingham, Alabama. Baptist Health employs more than 24,000 people in Kentucky and surrounding states. Baptist Health is the first health system in the U.S. to have all of its hospitals recognized by the American Nursing Credentialing Center with either a Magnet or Pathway to Excellence designation for nursing excellence. Baptist Health's employed provider network, Baptist Health Medical Group, has more than 1,820 employed providers offering care in 78 specialties, including approximately 862 physicians and 958 advanced practice clinicians. Baptist Health's physician network also includes more than 2,000 independent physicians.

EEO Statement

Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to race, color, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law. Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team.

NOTICE OF NONDISCRIMMATION AND ACCESSIBILITY TO SERVICES

Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll-free telecommunication device for the deaf (TDD). For voice to TDD, call 800.648.6057. For TDD to voice, call 800.648.6056.

Please note that Baptist Health is a drug-free workplace and employment with Baptist Health is subject to post offer, pre-employment drug testing.

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