Employer Engagement & Job Development Specialist

EDSI; Erie (Erie County); Hybrid; USD 45,000 - 55,000; Full time

Job summary

EDSI in Erie, PA seeks a Business Services Representative to build and maintain relationships with employers and community partners, creating quality job opportunities for jobseekers. You will manage job orders, conduct outreach, and support recruitment activities while tracking performance and collaborating with internal teams.

This on-site/hybrid role requires strong communication, customer service, and MS Office proficiency, with regional travel as needed.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Marketing and sales experience preferred.
• Customer service and presentation skills required.

Responsibilities

• Develop and maintain relationships with employers, community partners, and business organizations to generate quality job opportunities for jobseekers.
• Create, submit, and manage job orders that align with jobseeker skills, experience, career interests, and local labor market demand.
• Conduct employer outreach by phone, email, and in person to schedule meetings, identify hiring needs, and promote available workforce services.
• Track progress toward weekly, monthly, and annual performance goals and provide updates, reports, and target projections as needed.

Skills

Relationship building

Employer outreach

Customer service

Communication skills

MS Office

Education

High School Diploma

Associate Degree preferred

Tools

Microsoft Office

Job description

EDSI in Erie, PA seeks a Business Services Representative to build and maintain relationships with employers and community partners, creating quality job opportunities for jobseekers. You will manage job orders, conduct outreach, and support recruitment activities while tracking performance and collaborating with internal teams.

This on-site/hybrid role requires strong communication, customer service, and MS Office proficiency, with regional travel as needed.