Business Services Coordinator - Contributing

The University of North Carolina at Chapel Hill; Chapel Hill (NC); On-site; USD 39,000 - 48,000; Full time

Job summary

The University of North Carolina at Chapel Hill is seeking a Hearing and Communications Center Clinical Coordinator to provide administrative support to the Clinic Manager and Faculty across clinic locations in Chapel Hill and Hillsborough.

The role involves daily office duties, scheduling, billing, authorizations, and contract negotiations, with emphasis on financial accuracy and process improvements. In-person work, a 40-hour week, and campus-based benefits are included.

Qualifications

• Bachelor’s degree in business administration or related discipline; or an equivalent combination of training and experience.
• Clinical setting experience preferred.
• Experience with Epic and Front Desk functions in Cadence/Schegistrar.

Responsibilities

• Scheduling patients.
• Charge entry.
• Obtaining patient authorizations.
• Negotiating service contracts.
• Building and equipment maintenance.
• Purchasing supplies.
• Financial record keeping.

Education

Bachelor’s degree in business administration or related discipline

Tools

Epic

ConnectCarolina

Job description

Posting Information

Department Health Sciences - SPHS-405503

Career Area Administrative/Clerical Support

Is this an internal only recruitment? No

Posting Open Date 11/11/2026

Application Deadline 11/17/2026

Position Type Permanent Staff (SHRA)

Position Title Business Services Coordinator - Contributing

Salary Grade Equivalent NC07 / GN06

Working Title Hearing and Communications Center Clinical Coordinator

Position Number 20069370

Vacancy ID P021546

Full-time/Part-time Permanent/Time-Limited Full-Time Permanent

Hours per week 40

Work Schedule Monday – Friday (in person)

Work Location Chapel Hill, NC and/or Hillsborough, NC

Position Location North Carolina, US

Hiring Range $38,740 - $48,000

Pay Band Information To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet .

Notice to Applicants This position is not eligible for H-1B sponsorship.

Position Summary Information

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities . Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC -Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose Of Organizational Unit

Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education and research.

Patient care: We promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond.

Education: We prepare tomorrow`s healthcare professionals and biomedical researchers from all backgrounds by facilitating learning within innovative and integrated curricula and team-oriented interprofessional education to ensure a highly skilled workforce.

Research: We develop and support a rich array of outstanding health sciences research programs, centers and resources. We provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our university to support outstanding research. We foster programs in the areas of basic, translational, mechanistic and population research.

Position Summary

This Clinic Coordinator position provides administrative support to the Health Faculty Practice Clinics Clinic Manager and Clinic Faculty working at clinic locations by planning and carrying out daily work activities and responsibilities of the clinic, based on the priorities and judgment of the clinic managers and HS Clinic Practice Manager. This position will work closely with the HS Clinic Practice Manager to complete the daily work, organize duties based on the priorities and needs of the clinic, planning marketing and community outreach, developing and completing special projects/assignments and being responsible for performing a variety of administrative duties, including detailed financial management to keep the clinic solvent. It includes devising and installing new work methods, interpreting clinic policies and procedures, and supervising subordinate administrative employees while exercising independent judgment. Day- to-day responsibilities include:- Scheduling patients- Charge entry- Obtaining patient authorizations- Negotiating service contracts- Building and equipment maintenance- Purchasing Supplies- Financial record keeping.

Minimum Education And Experience Requirements

Bachelor’s degree in business administration or a related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Management Preferences

Previous work experience in a clinical setting. Experience with the electronic healthrecord system, Epic. Specific functions in Epic include: Cadence and Schegistrar training, charge entry and use of Front Desk functions. Experience with ConnectCarolina finance systems: webtravel, vouchers and Pcard. Ability to manage daily workflow as well as long term planning and scheduling.

Required Licenses/Certifications

Campus Security Authority Responsibilities

Not Applicable.

Position/Schedule Requirements

Clinic – UNCH or ACC

Quick Link

https://unc.peopleadmin.com/postings/328404

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at [phone] or send an email to [e-mail]

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Equal Opportunity Employer Statement

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.