Hearing and Communications Center Clinical Coordinator

UNC-Chapel Hill; Chapel Hill, Hillsborough (NC, NC); On-site; USD 45,000 - 65,000; Full time

Job summary

UNC-Chapel Hill is seeking a Hearing and Communications Center Clinical Coordinator to provide administrative support to the Clinic Manager and Clinic Faculty at our Chapel Hill clinics. You will plan daily work, manage scheduling, billing, authorizations, and contracts while coordinating marketing and outreach initiatives.

Required is a Bachelor's degree in business administration or related discipline, plus experience with Epic (Cadence and Schegistrar) and ConnectCarolina finance systems.

Qualifications

• Bachelor’s degree in business administration or related discipline or equivalent experience.
• Experience with Epic EHR, Cadence, Schegistrar, and Front Desk functions.
• Experience with ConnectCarolina finance systems: webtravel, vouchers and Pcard.

Responsibilities

• Scheduling patients
• Charge entry
• Obtaining patient authorizations
• Negotiating service contracts
• Building and equipment maintenance
• Purchasing supplies
• Financial record keeping

Skills

Scheduling

Financial management

Contract negotiation

Purchasing

Record keeping

Education

Bachelor’s degree in business administration or related discipline

Tools

Epic EHR

ConnectCarolina finance

Cadence/Epic Front Desk

Job description

Hearing and Communications Center Clinical Coordinator

Position Title Business Services Coordinator - Contributing

Salary Grade Equivalent

Salary Grade Equivalent NC07 / GN06

Working Title

Working Title Hearing and Communications Center Clinical Coordinator

Position Number

Position Number 20069370

Vacancy ID

Vacancy ID P021546

Full-time/Part-time Permanent/Time-Limited

Full-time/Part-time Permanent/Time-Limited Full-Time Permanent

If time-limited, estimated duration of appointment

This position is not eligible for H-1B sponsorship.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC -Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit

Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education and research.

Patient care: We promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond.

Education: We prepare tomorrow`s healthcare professionals and biomedical researchers from all backgrounds by facilitating learning within innovative and integrated curricula and team-oriented interprofessional education to ensure a highly skilled workforce.

Research: We develop and support a rich array of outstanding health sciences research programs, centers and resources. We provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our university to support outstanding research. We foster programs in the areas of basic, translational, mechanistic and population research.

Position Summary

This Clinic Coordinator position provides administrative support to the Health Faculty Practice Clinics Clinic Manager and Clinic Faculty working at clinic locations by planning and carrying out daily work activities and responsibilities of the clinic, based on the priorities and judgment of the clinic managers and HS Clinic Practice Manager. This position will work closely with the HS Clinic Practice Manager to complete the daily work, organize duties based on the priorities and needs of the clinic, planning marketing and community outreach, developing and completing special projects/assignments and being responsible for performing a variety of administrative duties, including detailed financial management to keep the clinic solvent. It includes devising and installing new work methods, interpreting clinic policies and procedures, and supervising subordinate administrative employees while exercising independent judgment.

Day- to-day responsibilities include:

• Scheduling patients
• Charge entry
• Obtaining patient authorizations
• Negotiating service contracts
• Building and equipment maintenance
• Purchasing Supplies
• Financial record keeping

Minimum Education and Experience Requirements

Bachelor’s degree in business administration or a related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Management Preferences

Previous work experience in a clinical setting. Experience with the electronic healthrecord system, Epic. Specific functions in Epic include: Cadence and Schegistrar training, charge entry and use of Front Desk functions. Experience with ConnectCarolina finance systems: webtravel, vouchers and Pcard. Ability to manage daily workflow as well as long term planning and scheduling.

Required Licenses/Certifications

Special Physical/Mental Requirements

Campus Security Authority Responsibilities

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at [phone] or send an email to [e-mail]

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Equal Opportunity Employer Statement

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.

Required Documents

• Curriculum Vitae / Resume
• Cover Letter

Optional Documents

• List of References

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Please select the response below that best describes your experience/education for the Business Services Coordinator position.
  • Bachelor's, Master's, Doctorate degree in business administration or a related field
  • Associate's degree in business administration or a related field and 2 years of related experience
  • Combination of post-high school education and 4 years of related experience (ex: 1 year towards a degree and 3 years experience)
  • High school diploma/GED and at least 4 years of related experience
  • Did not complete high school but have a combination of high school education and related experience to equal 8 years (ex. 1 year of high school and 7 years of experience)
  • None of the above
• * Do you have experience working in a clinical setting?
  • Yes
  • No
• * Have you worked with EPIC or any other electronic health record system?
  • Yes
  • No
• * Briefly describe the tools you use to plan, organize and prioritize your work day.

  (Open Ended Question)