Benefits
- 401(k)
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
Sales Assistant
Responsibilities
- Provide daily administrative and sales support to Account Executives and the Sales Team
- Assist with preparing quotes, proposals, and customer orders
- Enter and update orders accurately in the company system
- Confirm garment styles, colors, sizes, quantities, pricing, and customer deadlines
- Communicate with customers regarding order details, approvals, changes, and status updates
- Coordinate with the Art, Purchasing, Production, and Shipping departments
- Follow up on artwork approvals, purchase orders, deposits, and other information needed to move orders into production
- Assist with sourcing apparel and promotional products for customers
- Check product availability and communicate potential inventory or backorder issues
- Maintain accurate customer records, notes, and order information
- Help Account Executives stay organized with open orders and upcoming deadlines
- Prepare samples and sales materials for customer meetings
- Assist with customer pickups and completed orders when needed
- Respond to customer inquiries by phone and email
- Help resolve order questions and issues in a professional and timely manner
- Perform additional sales and administrative duties as needed
Qualifications
- Previous sales support, customer service, administrative, or order-entry experience preferred
- Experience in apparel, screen printing, embroidery, promotional products, or manufacturing is a plus
- Strong organizational and time-management skills
- Excellent attention to detail and accuracy
- Strong written and verbal communication skills
- Ability to manage multiple orders and deadlines at the same time
- Comfortable working in a fast-paced, team-oriented environment
- Strong computer and data-entry skills
- Professional and customer-focused attitude
- Dependable and willing to assist wherever needed
Key Skills
- Customer Service
- Order Entry
- Sales Support
- Quote Preparation
- Order Tracking
- Product Sourcing
- Attention to Detail
- Organization
- Communication
- Problem Solving
- Teamwork
Position Overview
The Sales Assistant plays an important role in supporting the sales process and ensuring customers receive accurate, timely, and professional service. This person serves as a key connection between the customer, sales team, and production departments, helping make sure each order is complete and ready for production.