Business Process Optimization & Outsourcing Specialist

Argonaut Management Services, Inc; Richmond (VA); On-site; USD 75,000 - 110,000; Full time

Job summary

Argonaut-related Shared Services is seeking a results-driven analyst to optimize outsourcing, drive process improvements, and manage vendor performance across Argo business units. The role emphasizes data-informed decisions, SLAs, and cross-functional collaboration.

You will develop dashboards with Tableau/Power BI, partner with stakeholders, and enable efficient, scalable processes while ensuring quality and timely communication.

Qualifications

• Bachelor's degree required.
• 2-3 years of experience in underwriting, claims, or financial operations.
• Experience in managing a vendor and setting/maintaining operational SLAs.
• Exposure to project management across multiple stakeholders.

Responsibilities

• Create value and capacity across multiple Argo business units through outsourcing, process optimization, and automation.
• Identify opportunities for process efficiency and standardization across Argo business units using data.

Skills

Vendor management

Business analysis

Project management

Data analysis

Dashboard reporting

Communication

Team collaboration

Problem solving

MS Office

Education

Bachelor's degree

Tools

Tableau

Power BI

MS Excel

Job description

Argonaut-related Shared Services is seeking a results-driven analyst to optimize outsourcing, drive process improvements, and manage vendor performance across Argo business units. The role emphasizes data-informed decisions, SLAs, and cross-functional collaboration.

You will develop dashboards with Tableau/Power BI, partner with stakeholders, and enable efficient, scalable processes while ensuring quality and timely communication.