Business Process Architect

Sage; Atlanta (GA); Hybrid; USD 140,000 - 180,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

401(k) matching

Paid time off (PTO) – 32 days

Parental leave

Tuition reimbursement

Wellness rewards program

Career development

Job summary

Sage is seeking a Business Process Architect to lead horizontal process architecture across its GTM transformation. The role focuses on establishing methodology, standards, and quality practices to ensure a single coherent global GTM operating model.

You will provide leadership to Process Architects, partner with multiple functions, and help evolve governance and discovery/design processes within a large-scale enterprise transformation.

Qualifications

• Significant experience leading business process architecture and future‑state operating‑model design within complex enterprise transformations.
• Strong systems thinking and ability to connect processes across boundaries.
• Strong knowledge of GTM/commercial processes and credibility with senior stakeholders.
• Proven ability to facilitate complex cross‑functional design decisions and influence without formal authority.
• Experience establishing process architecture methods, standards, and quality practices; people leadership desirable.
• Ability to lead through ambiguity and communicate complex concepts clearly to senior audiences.

Responsibilities

• Lead the most complex cross-motion process architecture challenges, identifying reuse across motions.
• Set cross-motion standards and determine where standardization is appropriate versus regional variation.
• Evolve methodology, standards, and quality practices across the transformation.
• Provide functional leadership and quality oversight to Process Architects.
• Connect designs across motions, identify overlaps and dependencies for coherent GTM operating model.
• Lead senior cross-functional design discussions and ensure recommendations are clear and decision-ready.
• Partner with GTM-Effectiveness, Rev Ops, Sales, IT and other functions.

Skills

Process architecture

Systems thinking

GTM processes

Cross-functional leadership

Stakeholder influence

Ambiguity management

Job description

The Business Process Architect provides horizontal process architecture leadership across Sage’s GTM transformation, establishing the methodology, standards, and quality standards that process practitioners across workstreams design against. This is a hands‑on role focused on ensuring the transformation builds one coherent global GTM operating model rather than a set of independently designed parts.

Business Process Architect

Key Responsibilities

• Lead the most complex cross-motion process architecture challenges, identifying when processes or capabilities being designed within one workstream should be designed for reuse across multiple motions.
• Set and protect cross-motion process consistency and global standards, helping determine where standardization is appropriate versus where intentional regional or business variation is warranted.
• Establish and evolve the process architecture methodology, standards, and quality practices used across the transformation, including embedding impact assessment into how workstreams run discovery and design.
• Provide functional leadership, coaching, and quality oversight to Process Architects working across transformation workstreams.
• Connect designs across motions, identifying overlaps, gaps, conflicts, and dependencies early, and ensuring the overall GTM operating model remains coherent.
• Lead senior cross-functional design discussions and ensure process architecture recommendations brought to the Design Authority are clear, high-quality, and decision-ready.
• Partner closely with colleagues across GTM-Effectiveness, Rev Ops, Sales, IT and other functions.

Reporting & Key Partnerships

• Reports to: Program Director, Global Model Office (GMO)
• Key partnerships: Process Architects, Process Owners/GPOs, Product Managers/Product Owners, Business Analysts, Solution Architects, Change & Adoption Leads, Program/Project Managers, the GTM Design Authority, IT, GTM-E Rev Tech, Rev Ops, Sales, and other business functions.

Qualifications

Must-have

• Significant experience leading business process architecture and future‑state operating‑model design within complex enterprise transformations.
• Strong systems thinking and demonstrated ability to connect processes and capabilities across organizational or functional boundaries.
• Strong knowledge of GTM/commercial processes and credibility with senior business stakeholders.
• Proven ability to facilitate complex cross‑functional design decisions and influence without formal authority.
• Experience establishing process architecture methods, standards, and quality practices, and guiding other process/transformation practitioners; people leadership experience is desirable.
• Ability to lead through ambiguity and communicate complex concepts clearly to senior audiences.

Preferred

• Experience operating within or alongside a formal Design Authority or similar governance model.
• Relevant revenue‑technology ecosystem experience (Salesforce, Zuora, CPQ, or similar).
• Process/architecture certifications (BPM, Lean Six Sigma).

Perks? We have plenty.

• Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)
• Comprehensive health, dental and vision coverage
• 401(k) retirement match (100% matching up to 4%)
• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
• 18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date
• 5 days paid yearly to volunteer (through Sage Foundation)
• $5,250 tuition reimbursement per calendar year starting 6 months after hire date
• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
• Library of on demand career development options and ongoing training offerings

Dig deeper about who we are:

• Who is Sage: https://www.sage.com/en-us/company/about-sage/
• Life at Sage: https://www.sage.com/en-us/company/careers/
• Our Values & Behaviors: https://www.youtube.com/watch?app=desktop&v=vt5JXf-Gwno&feature=youtu.be
• How we make a difference: https://www.sage.com/en-us/company/sage-foundation/
• Sage Business Cloud - SaaS for Every Business: https://www.sage.com/en-us/products/

Routes to Revenue

United States

Atlanta;Lawrenceville

Hybrid

Working at Sage means you’re supporting millions of small and mid‑sized businesses globally with technology to work smarter and move faster. We build software that reduces busywork so customers can spend less time on admin and more time building their business.

Our colleagues are high‑performers who prioritize growth, make bold choices, and focus and galvanize to get things done. They work on meaningful, market‑shaping initiatives that stretch their skills, sharpen their craft, and create real customer impact.

Explore our culture and benefits: sage.com/careers/working-at-sage

We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, contact [e-mail].

Equal Employment Opportunity (EEO)

Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.