Lead Business Process Architect

Sage City; Atlanta (GA); On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Competitive salaries

Comprehensive health coverage

401(k) retirement match

Paid time off

Parental leave

Tuition reimbursement

Wellness rewards

Career development resources

Job summary

Sage is seeking a Lead Business Process Architect to drive horizontal process architecture leadership across its GTM transformation. This hands-on role focuses on building a coherent global GTM operating model and setting standards for practitioners across workstreams.

You will partner with Rev Ops, Sales, IT, and other functions to ensure consistency, quality, and alignment of processes and capabilities across the organization.

Qualifications

• Significant experience leading business process architecture and future-state operating-model design within complex enterprise transformations.
• Strong systems thinking and ability to connect processes and capabilities across boundaries.
• Strong knowledge of GTM/commercial processes and credibility with senior stakeholders.
• Proven ability to facilitate complex cross-functional design decisions and influence without formal authority.
• Experience establishing process architecture methods, standards, and quality practices; people leadership is desirable.
• Ability to lead through ambiguity and communicate complex concepts clearly to senior audiences.

Responsibilities

• Lead the most complex cross-motion process architecture challenges, identifying reuse opportunities across motions.
• Set cross-motion standards and determine where standardization applies versus regional variation.
• Evolve the process architecture methodology, embedding impact assessment in discovery and design.
• Provide leadership, coaching and oversight to Process Architects across workstreams.
• Connect designs across motions, identifying overlaps, gaps, conflicts, dependencies to keep the GTM model coherent.
• Lead senior cross-functional design discussions and ensure high-quality, decision-ready recommendations.
• Partner with GTM-Effectiveness, Rev Ops, Sales, IT and other functions.

Skills

Process architecture leadership

Systems thinking

GTM processes

Cross-functional facilitation

Leadership

Ambiguity management

Tools

Design Authority familiarity

Salesforce

Zuora

CPQ

Job description

Job Details: Lead Business Process Architect

Full details of the job.

Job Title

Job Title Lead Business Process Architect

Job Description

Job Description The Lead Business Process Architect provides horizontal process architecture leadership across Sage’s GTM transformation, establishing the methodology, standards, and quality standards that process practitioners across workstreams design against. This is a hands-on role focused on ensuring the transformation builds one coherent global GTM operating model rather than a set of independently designed parts.

Key Responsibilities

• Lead the most complex cross-motion process architecture challenges, identifying when processes or capabilities being designed within one workstream should be designed for reuse across multiple motions.
• Set and protect cross-motion process consistency and global standards, helping determine where standardization is appropriate versus where intentional regional or business variation is warranted.
• Establish and evolve the process architecture methodology, standards, and quality practices used across the transformation, including embedding impact assessment into how workstreams run discovery and design.
• Provide functional leadership, coaching, and quality oversight to Process Architects working across transformation workstreams.
• Connect designs across motions, identifying overlaps, gaps, conflicts, and dependencies early, and ensuring the overall GTM operating model remains coherent.
• Lead senior cross-functional design discussions and ensure process architecture recommendations brought to the Design Authority are clear, high-quality, and decision-ready.
• Partner closely with colleagues across GTM-Effectiveness, Rev Ops, Sales, IT and other functions.

Reporting & Key Partnerships

• Reports to: Program Director, Global Model Office (GMO)
• Key partnerships: Process Architects, Process Owners/GPOs, Product Managers/Product Owners, Business Analysts, Solution Architects, Change & Adoption Leads, Program/Project Managers, the GTM Design Authority, IT, GTM-E Rev Tech, Rev Ops, Sales, and other business functions.

Reporting & Key Partnerships

• Reports to: Program Director, Global Model Office (GMO)
• Key partnerships: Process Architects, Process Owners/GPOs, Product Managers/Product Owners, Business Analysts, Solution Architects, Change & Adoption Leads, Program/Project Managers, the GTM Design Authority, IT, GTM-E Rev Tech, Rev Ops, Sales, and other business functions.

Reporting & Key Partnerships

• Reports to: Program Director, Global Model Office (GMO)
• Key partnerships: Process Architects, Process Owners/GPOs, Product Managers/Product Owners, Business Analysts, Solution Architects, Change & Adoption Leads, Program/Project Managers, the GTM Design Authority, IT, GTM-E Rev Tech, Rev Ops, Sales, and other business functions.

Qualifications

Must-have

• Significant experience leading business process architecture and future-state operating-model design within complex enterprise transformations.
• Strong systems thinking and demonstrated ability to connect processes and capabilities across organizational or functional boundaries.
• Strong knowledge of GTM/commercial processes and credibility with senior business stakeholders.
• Proven ability to facilitate complex cross-functional design decisions and influence without formal authority.
• Experience establishing process architecture methods, standards, and quality practices, and guiding other process/transformation practitioners; people leadership experience is desirable.
• Ability to lead through ambiguity and communicate complex concepts clearly to senior audiences.

Preferred

• Experience operating within or alongside a formal Design Authority or similar governance model.
• Relevant revenue-technology ecosystem experience (Salesforce, Zuora, CPQ, or similar).
• Process/architecture certifications (BPM, Lean Six Sigma).

Perks?

• Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)
• Comprehensive health, dental and vision coverage
• 401(k) retirement match (100% matching up to 4%)
• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
• 18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date
• 5 days paid yearly to volunteer (through Sage Foundation)
• $5,250 tuition reimbursement per calendar year starting 6 months after hire date
• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
• Library of on demand career development options and ongoing training offerings

Dig deeper about who we are:

• Who is Sage: https://www.sage.com/en-us/company/about-sage/
• Life at Sage: https://www.sage.com/en-us/company/careers/
• Our Values & Behaviors: https://www.youtube.com/watch?app=desktop&v=vt5JXf-Gwno&feature=youtu.be
• How we make a difference: https://www.sage.com/en-us/company/sage-foundation/
• Sage Business Cloud - SaaS for Every Business: https://www.sage.com/en-us/products/

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