Business Process Analyst

Avispa Technology; Phoenix (AZ); Remote; USD 80,000 - 100,000; Full time

Job summary

Join a leading enterprise software solutions company as a Business Process Analyst in the Business Innovation & Transformation team. This role involves capturing complex system requirements, engaging stakeholders, and driving operational efficiencies. You will analyze and document processes, lead meetings, and provide insights to enhance project outcomes. This innovative firm offers a remote work environment and a competitive hourly pay, making it an exciting opportunity for self-starters with strong communication skills. If you're passionate about improving business processes and thrive in a collaborative setting, this position is perfect for you.

Benefits

Group Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Retirement Savings Program

Qualifications

• Expertise in business processes and exceptional communication skills.
• Self-starter comfortable working cross-functionally.

Responsibilities

• Diagram and evaluate existing processes; identify and document new processes.
• Organize and facilitate meetings, coordinating with stakeholders.
• Develop project plans, identify risks, and monitor progress.

Skills

Business Process Analysis

Stakeholder Engagement

Communication Skills

Data Analysis

Project Management

Job description

Business Process Analyst

A leading enterprise software solutions company is seeking a Business Process Analyst to join the Business Innovation & Transformation (BIT) team, which is part of the CAO and supports the Hire to Retire process.

The successful candidate will be responsible for capturing and documenting complex system requirements, strategic planning, stakeholder engagement, and providing key insights into project progress to drive operational efficiencies across the business.

Pay and Benefits:

• Hourly pay: $110/hr
• Worksite: Remote (Candidates must be located in the United States)
• W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program
• 40 hours/week, 3-month assignment

Responsibilities:

1. Diagram and evaluate existing processes; identify and document new processes, comparing current and future states.
2. Organize, lead, and facilitate meetings, coordinating with stakeholders and team members.
3. Review survey data and comments to identify trends, develop and assign process and customer improvement actions, and report findings to the executive team.
4. Develop process flows and procedures based on key indicators to identify future improvement opportunities and address process gaps.
5. Collect data to identify root causes of problems and align solutions with process requirements.
6. Deliver presentations and provide process inputs and content for training, focusing on measurement, analysis, improvement, and adoption.
7. Communicate project progress, provide updates, perform cost-benefit analysis, and report on progress.
8. Develop project plans, identify risks, drive execution, escalate issues as needed, and monitor progress.
9. Design test plans and support/document test scripts.
10. Serve as the main point of contact for the business outside of Payroll WoW, P&P, and Program Management teams.
11. Provide system expertise for troubleshooting and quality assurance.

Qualifications:

• Expertise in business processes.
• Self-starter with exceptional communication skills.
• Comfortable working cross-functionally.