Business Process Analyst

Apex Systems; Nashville (TN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

ESPP

401K

HSA

EAP

Training programs

Job summary

Everforth Apex seeks an IT Business Process Analyst to support manufacturing operations. The role bridges business needs and technology, writing BRDs, documenting workflows, and leading small projects from initiation to completion.

The ideal candidate has 5–8 years in IT/BA within manufacturing, excellent communication, and experience with regulated environments. On-site in Nashville with 30-50% travel during deployments; benefits and ongoing professional development offered.

Qualifications

• Bachelor’s degree in IT or CS required.
• 5-8 years IT BA experience in manufacturing.
• Strong written and verbal communication.
• Experience with regulated environments preferred.
• Ability to lead small projects and manage stakeholders.

Responsibilities

• Collaborate with business stakeholders to gather, analyze, and document requirements for IT solutions in manufacturing operations.
• Create BRDs, process flows, use cases, and test cases.
• Serve as liaison between business and technical teams to ensure alignment.
• Lead small projects or workstreams, managing scope, schedule, and cost.
• Facilitate meetings with internal teams, vendors, and partners throughout the project lifecycle.
• Support IQ/OQ/PQ testing and ensure compliance with quality standards.
• Perform testing and train end-users, document results.
• Transition projects into operational maintenance and provide post‑go‑live support.
• Lead end-to-end process improvement initiatives with cross-functional teams.
• Develop and execute test plans and UAT scenarios; manage defects prior to go-live.
• Own project documentation and knowledge transfer to IT operations.

Skills

IT process experience

Manufacturing environment

BRD writing

UAT testing

IQ/OQ/PQ

Project management

Stakeholder liaison

Education

Bachelor’s degree in information technology, Computer Science, or related discipline

Job description

• ideally wants someone with IT process experience in the manufacturing environment
• Duration: 18–24 months
• Work Model: On-site required and off-hour support required during key deployment phases
• Location: Nashville, TN with 30-50% per diem travel 1-1.5 hour away

Job#: 3053016

Job Description:

Business Process Analyst

Join our team as an IT Business Process Analyst supporting a company's manufacturing operations. We are seeking an experienced IT Business Project Manager with a strong background in manufacturing environments. This role requires a detail-oriented, self-starter who can effectively bridge the gap between business needs and technology solutions. The ideal candidate will have excellent communication skills, the ability to write clear, comprehensive processes, workflows, and Business Requirements Documents (BRDs), perform user acceptance testing and lead small-scale projects from initiation to completion. The successful candidate will ensure the delivery of innovative solutions that improve operational efficiencies, reduce risks, and provide competitive advantages in a regulated manufacturing environment.

Key Responsibilities include:

• Collaborate with business stakeholders, to gather, analyze, and document business requirements for IT solutions in manufacturing operations.
• Create detailed Business Requirements Documents (BRDs), process flows, use cases, and test cases.
• Function as a liaison between business stakeholders and technical teams to ensure alignment.
• Lead small projects or workstreams, managing scope, schedule, and cost.
• Facilitate meetings with internal teams, vendors, and third-party partners throughout the project lifecycle.
• Support system testing and validation (IQ/OQ/PQ) and ensure compliance with quality standards.
• Perform functionality and usability testing; provide training and documentation for end-users.
• Work in partnership with support teams to transition projects into operational maintenance and provide post-implementation support.
• Lead end-to-end process improvement initiatives by collaborating with cross-functional teams to identify gaps, define requirements, and implement optimized workflows aligned with business objectives.
• Develop and execute comprehensive test plans and UAT scenarios, ensuring system functionality meets business requirements; document results and manage defect resolution prior to go-live.
• Own project documentation and transition deliverables including system configuration details, support guides, and knowledge transfer to IT operations; facilitate end-user training and oversee successful system go-live in a manufacturing setting.

Qualifications include:

• Bachelor’s degree in information technology, Computer Science, or a related discipline.
• 5-8 years’ experience as an IT Business Analyst, Process Management preferably in a manufacturing environment developing, supporting, or implementing IT solutions.
• Highly organized, detail-oriented, and a proactive problem solver.
• Excellent verbal and written communication, able to present complex information clearly.
• Experience with regulated environments and manufacturing systems is a plus.
• Proven ability to lead projects and manage multiple priorities.
• Strong collaboration and influencing skills across diverse teams.
• Comfortable working independently.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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