Business Operations Specialist/Trainer

Meritore Technologies; United States; Remote; USD 41,328 - 68,880; Part time

Job summary

A leading technology firm is seeking a Business Operations Specialist/Trainer to provide training on the ServiceNow SPM module. The role includes developing content for internal processes and requires strong communication and instructional skills. This is a remote contract position on W2.

Qualifications

• Experience training on the ServiceNow SPM module.
• Ability to teach end users and explain workflows.
• Strong communication and instructional skills.

Responsibilities

• Provide training on the ServiceNow SPM module to end users.
• Develop content for internal processes.
• Train on ServiceNow demand management and project management.

Skills

Training on ServiceNow SPM module

Strong communication skills

Instructional skills

Job description

Overview

Role: Business Operations Specialist/Trainer

Job Type: Contract on W2

Location: Remote

Responsibilities

• Provide training on the ServiceNow SPM module to end users. The candidate should understand the SPM module and train on project management functions and specific workflows within the tool. They do not need to be a technical/development person.
• Training and Content Development for internal processes, including:
• Internal Demand Intake Process
• ServiceNow SPM Demand Management
• ServiceNow SPM Project Management
• ServiceNow Time Tracking Entry/Approval
• ServiceNow SPM Resource Management
• ServiceNow SPM Navigation and Reporting

Qualifications

• Experience training on the ServiceNow SPM module
• Ability to teach end users and explain workflows within the tool
• Strong communication and instructional skills; ability to translate system functionality into practical guidance
• Remote contract role (W2)