Business Operations Specialist(6714)

TSMC; San Jose (CA); Hybrid; USD 70,000 - 110,000; Full time

Job summary

Join TSMC as a Business Operations Specialist in San Jose, where you'll collaborate with customers and sales teams to tackle operational challenges. This role requires a Bachelor's degree and at least 2 years of relevant experience, focusing on data analysis and customer engagement within the semiconductor industry. A hybrid work model is in place, with a competitive salary range reflecting the role's responsibilities.

Benefits

Competitive total compensation package

Development opportunities

Qualifications

• At least 2 years of relevant experience in semiconductor industry or sales support.
• Strong data analysis skills and proficiency in Microsoft Office.
• Ability to track multiple processes and prioritize work.

Responsibilities

• Partner with Account Managers to establish new accounts and business engagements.
• Coordinate daily business operations and sales data analysis.
• Manage customer order delivery schedules and capacity planning.

Skills

Data analysis

Interpersonal skills

Problem-solving

Education

Bachelor's degree in business or related field

Tools

Microsoft Office

Job description

Join to apply for the Business Operations Specialist (6714) role at TSMC.

Overview Of Role

We are seeking an enthusiastic colleague to join our Business Operations team in San Jose. This position involves collaborating with our dynamic customers, North America Sales, and TSMC fabs in global locations to tackle daily business operational challenges. You will report to the Manager of the Business Operations Support team, and the job is based in San Jose, CA. Our work schedule follows a hybrid model, requiring you to work four days in the office, with potential early evening hours.

Responsibilities

• Partner with Account Managers to establish new accounts and business engagements
• Coordinate and execute daily business operations, business transactions, and sales data analysis
• Participate in customer business review meetings, conference calls, and customer visits
• Manage customer order delivery schedules and capacity planning
• Execute shipments in compliance with global export regulations
• Maintain client relationships and respond to customer inquiries regarding order delivery, shipments, RMA, and other concerns
• Collaborate with TSMC cross-functional teams in the US and globally on manufacturing and supply chain logistics
• Perform other duties as assigned, including sales system enhancement projects, B2B activities, post-sales service, and reviews of consigned materials

Minimum Qualifications

• Bachelor's degree in business or a related field from an accredited university
• At least 2 years of relevant experience, ideally in semiconductor industry, sales support, or supply chain
• Strong data analysis skills and proficiency in Microsoft Office (Excel, Word, PowerPoint)

Preferred Qualifications

• Ability to track multiple processes, prioritize work, and meet deadlines
• Attention to detail and accuracy in sales data transactions
• Effective interpersonal skills for teamwork and customer relationships
• Strong critical thinking and problem-solving skills
• Experience in manufacturing and supply chain management is a plus
• Proficiency in Mandarin is preferred

Company Description

As a leading technology and capacity provider, TSMC aims to be the world’s top dedicated semiconductor foundry, known for manufacturing excellence and innovation. Founded in 1987, TSMC supports a global ecosystem with advanced process technologies and design enablement solutions, serving customers worldwide through its extensive operations in Asia, Europe, and North America.

Diversity Statement

TSMC North America is committed to a diverse workforce and equal employment opportunity for all, regardless of race, gender, age, religion, or other protected characteristics. We provide reasonable accommodations during the application process and are dedicated to respectful treatment of all employees and applicants.

Pay Transparency

The typical annual base salary for this role ranges from $70,000 to $110,000, depending on skills, experience, and location. TSMC offers a competitive total compensation package, including allowances, bonuses, and benefits, along with development opportunities.

Additional Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Consulting, IT, Sales
• Industry: Semiconductor Manufacturing