Business Operations Specialist

Oklahoma-State-University; Stillwater (OK); On-site; USD 23,000 - 32,000; Full time

Job summary

Oklahoma State University (CAS) seeks a Business Operations Specialist to support payroll, HR processes, and administrative tasks. The role acts as a liaison between CAS departments and university offices, ensuring policy compliance and accurate reporting.

The successful candidate will work with HR, Payroll Services, and other units to maintain records, process transactions, and support hiring activities while delivering excellent service to faculty, staff, and students.

Qualifications

• High School/GED; five years clerical/customer service experience.
• Post-secondary education may substitute for years of required experience.
• Proficiency with Microsoft Office (Outlook, Excel, and Teams).
• Excellent communication and customer service skills; ability to work independently and collaboratively.

Responsibilities

• Coordinate payroll administration across the college.
• Serve as primary liaison for payroll inquiries for CAS admins.
• Maintain HR information systems (Banner) data and reports.
• Assist with onboarding, personnel records, and documentation.

Skills

Microsoft Office

Organization

Customer service

Communication

Independent & collaborative work

Education

High School/GED

Tools

Banner

Outlook

Excel

Teams

Job description

Campus

OSU-Stillwater

Contact Name & Email

Teresa Reedy, [e-mail]

Work Schedule

Monday through Friday, 8:00am-5:00pm with occasional evenings and weekends.

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

$17.00 - $23.00

Hourly

Special Instructions to Applicants

For full consideration, please include a resume, cover letter and contact information for three professional references.

About this Position

The Business Operations Specialist is responsible for a variety of human resources, payroll, and administrative functions within the College of Arts and Sciences (CAS). As part of the CAS Dean's Business Operations team, this position plays an important role in supporting faculty, staff, department leadership, and business operations across the college.

The Business Operations Specialist serves as a primary liaison between CAS departments and university administrative units and provides operational support to departments within the college. This position works closely with Human Resources, Payroll Services, and other university offices to ensure compliance with university policies and procedures.

The primary responsibility for the specialist consists of coordinating and assisting with payroll administration throughout the college. The specialist serves as the primary point of contact for CAS departmental admins for payroll inquiries. HR information systems (Banner), personnel transactions, reporting, and onboarding are also high-priority items the individual will be tasked with. The position supports hiring activities by processing new hire documentation and employment transactions. Additionally, the Business Operations Specialist assists with the maintenance of personnel records and report generation.

This position requires strong customer service skills, attention to detail, and the ability to manage multiple priorities while serving a large and diverse college community. The successful candidate will collaborate with departments across CAS and support initiatives that contribute to effective college operations and exceptional service to faculty, staff, and students.

Required Qualifications

• High School/GED (degree must be conferred on or before agreed upon start date) and five years of clerical/customer service experience.
• Post-secondaryeducation may substitute for years of required experience.

Skills, Proficiencies, and/or Knowledge:

• Ability to operate general office equipment; proficiency with Microsoft Office (Outlook, Excel, and Teams).
• Strong organizational skills, ability to meet deadlines, and maintain strict confidentiality.
• Excellent communication and customer service skills; ability to work independently and collaboratively.

Preferred Qualifications

• Experience with OSU payroll policies and procedures preferred.