Student Services Admin & Records Specialist

Oklahoma State University; Stillwater (OK); On-site; USD 18,597 - 27,552; Full time

Job description

Campus
OSU-Stillwater
Contact Name & Email
Aleigha Mariott, [e-mail]

Work Schedule
Monday through Friday, 8:00am-5:00pm

Appointment Length
Regular Continuous/Until Further Notice

Hiring Range
$13.50 - $20.00 Hourly

Special Instructions to Applicants
For full consideration, please include a resume, cover letter and contact information for three professional references.

About This Position

Campus Life’s mission is to enhance the student experience through intentional opportunities that promote belonging, engagement, and support. Through meaningful student connection, active involvement, personal development, and dynamic co‑curricular programming, Campus Life cultivates a vibrant campus culture. These experiences not only enhance students’ sense of belonging and overall collegiate journey but also equip them with essential career readiness skills that prepare them for success beyond graduation.

Learn more about Campus Life at https://campuslife.okstate.edu.

The administrative position plays a vital role in the daily operations of Campus Life office space that supports student conduct, case management, basic needs initiatives, non‑traditional and transfer student support, and programs serving former foster youth. This position serves as a central administrative and customer service hub for multiple functional areas, providing professional, confidential, and student‑centered support.

Through effective coordination of front‑desk operations, records management, scheduling, correspondence, and administrative processes, this position ensures efficient office operations while supporting students, families, campus partners, and staff in a respectful, welcoming, and trauma‑informed manner. The role requires strong attention to detail, sound judgment when handling sensitive information, and the ability to manage competing priorities in a high‑traffic environment.

Required Qualifications

• High School/GED (degree must be conferred on or before agreed upon start date)
• Administrative Support Specialist I: 1 year of clerical/customer service experience.
• Administrative Support Specialist II: 2 years of clerical/customer service experience.
• Senior Administrative Support Specialist: 3 years of clerical/customer service experience.

Certifications, Registrations, And/or Licenses

• Post‑secondary education may substitute for years of required experience.
• Experience in Microsoft Word and various other products in the Microsoft Office suite.
• Experience in managing confidential and sensitive situations.
• Ability to prioritize and work autonomously in a high‑traffic environment.
• Demonstrated history of initiative and ability to learn quickly and adapt to changing situations.
• Ability to work with various populations.
• Superior verbal and written communication skills.

Preferred Qualifications

• Bachelor's
• Three years of experience.
• Experience creating and maintaining detailed and confidential records strongly preferred.
• Familiarity with Oklahoma State University computer systems.