Business Operations Manager - Payroll

Klarna; New York (NY); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Equity rewards

Health and wellness stipends

Medical, dental, and vision coverage

Job summary

Klarna is looking for an experienced payroll operations manager to oversee its global payroll processes focusing on the US and North America. You will manage operations, ensure compliance with tax regulations, and enhance efficiency while collaborating with various teams.

The ideal candidate will have deep knowledge of payroll laws and experience with HRIS systems. Klarna is committed to diversity and encourages applicants from all backgrounds to apply.

The salary for this position will be determined based on location and experience, and may include various benefits.

Qualifications

• Proven experience managing end-to-end payroll operations focused on US and North America.
• Deep knowledge of federal, state, and local payroll compliance requirements.
• Strong understanding of payroll-related financial processes and SOX controls.

Responsibilities

• Manage Klarna’s global payroll operations ensuring compliance and accuracy.
• Collaborate with Finance, People, and external providers on payroll processes.
• Support employee benefits administration and financial reporting.

Skills

Payroll operations management

US payroll regulations compliance

Payroll process oversight

Communication skills

Tools

HRIS systems

Payroll automation tools

Job description

What You Will Do

You will manage Klarna’s global payroll operations, ensuring accurate, timely, and compliant payroll delivery with a strong focus on the United States and North America. In this position, you will lead and develop payroll operations while driving continuous improvements to enhance efficiency, scalability, and data quality across multiple jurisdictions. You will collaborate closely with Finance, People, and external providers to oversee end-to-end payroll processes, resolve complex payroll matters, and ensure compliance with US federal, state, and local tax regulations as well as SOX requirements. You will also support employee benefits administration and contribute to accurate financial reporting, labor cost management, and operational excellence across Klarna’s global organization.

Who You Are

• Proven experience managing end-to-end payroll operations with a strong focus on the US and North America
• Deep knowledge of US payroll regulations, including federal, state, and local tax compliance requirements
• Strong understanding of payroll processes, controls, and compliance across multiple jurisdictions
• Solid understanding of accounting principles, labor cost reporting, and payroll-related financial processes
• Experience working with SOX controls, audits, and compliance requirements
• Experience working with HRIS and payroll systems in a fast‑paced environment
• Strong communication skills in written and spoken English

Awesome to have

• Experience working in a high‑growth fintech, technology, or international organization
• Familiarity with payroll automation tools and process optimization initiatives
• Experience supporting internal and external audits
• Background in finance, accounting, or HR operations
• Experience managing European or global payroll operations

Klarna is proud to be an equal opportunity employer. We are committed to building a diverse workforce that reflects our global customer base and to fostering a culture where everyone belongs. We provide equal employment opportunities to all individuals regardless of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, marital status, pregnancy, parental status, or any other characteristic protected by applicable law. We encourage applications from individuals of all backgrounds and identities. We consider qualified applicants with criminal history for employment in accordance with state and local laws and “fair chance” ordinances. If you require reasonable accommodation for any part of the application or hiring process, please contact [e-mail].

In accordance with applicable law, the salary range for this position is provided in the job posting. The salary offered will be determined by the candidate's location, qualifications, experience, and education. The salary range posted in the job advertisement refers to the base pay. Base pay is part of a total compensation package, which may also include equity rewards, monthly stipends for health and wellness, and benefits such as life insurance, medical, dental, and vision coverage for you and your dependents.