Business Operations Manager, Partnerships

Ladders; United States; Remote; USD 120,000 - 135,000; Full time

Benefits offered by this job

Comprehensive health plans

401(k) match

Equity options

Bonuses

Paid time off & parental leave

Wellness stipends

Job summary

Ladders is seeking a Business Operations Manager, Partnerships to drive planning, reporting, budgeting, and partner revenue analytics in a fast-growing SaaS environment.

You will partner with go-to-market teams to improve workflows, design dashboards in Salesforce, own the quote-to-cash process, and scale programs that increase revenue visibility and renewal opportunities.

This fully remote US-based role offers competitive compensation, bonuses, equity, and comprehensive benefits.

Qualifications

• 4-5+ years in revenue operations, business operations, partner operations, or management consulting.
• Experience designing dashboards and reports to drive revenue visibility.
• Strong data fluency and ability to translate insights into actionable guidance.
• Experience scaling GTM operations in a growing company.

Responsibilities

• Partner with the SVP of Partnerships on planning, reporting, budgeting, and communications.
• Own reporting and analytics for partner-sourced and partner-influenced revenue, including dashboards and KPIs.
• Manage the quote-to-cash process for partner deals, ensuring accuracy and timely approvals.
• Build and run processes for partner-influenced renewals and expansions, maintaining visibility into the pipeline.
• Design and improve the partner program, launching solutions in Salesforce and other tools.
• Oversee operational aspects of partner involvement in annual events, including sponsorships and communications.
• Collaborate with go-to-market teams to identify opportunities and mentor junior Business Operations teammates.

Skills

Revenue ops

Go-to-market

Analytical thinking

Problem solving

AI tooling

Tools

Salesforce

Job description

For our client, we are seeking a Business Operations Manager, Partnerships to join the team of a leader in the Finance & Insurance space.

This role will support the Partnerships organization by driving planning, reporting, budgeting, and operational communications across the business. The ideal candidate will own partner revenue analytics, improve core workflows, and help scale processes that support revenue growth and visibility. This position will work closely with go-to-market teams and leadership to strengthen execution, enhance reporting, and support a growing partner ecosystem.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $120,000 – $135,000 annually

Responsibilities

• Partner with the SVP of Partnerships on planning, reporting, budgeting, and communications
• Own reporting and analytics for partner-sourced and partner-influenced revenue, including dashboards and KPIs
• Manage the quote-to-cash process for partner deals, ensuring accuracy and timely approvals
• Build and run processes for partner-influenced renewals and expansions, maintaining visibility into the pipeline
• Design and improve the partner program, launching solutions in Salesforce and other tools
• Oversee operational aspects of partner involvement in annual events, including sponsorships and communications
• Collaborate with go-to-market teams to identify opportunities and mentor junior Business Operations teammates

Qualifications

• 4-5+ years in revenue operations, business operations, partner operations, or management consulting
• Deep experience with Salesforce, including process and dashboard design
• Solid understanding of quote-to-cash and SaaS revenue models
• Comfortable with data and sales/marketing metrics, translating insights into revenue-focused recommendations
• Experience scaling go-to-market operations in a growing company
• Proactive problem-solver with an owner's mindset, able to communicate complex workflows clearly
• Experience leveraging AI tools to enhance workflows and decision-making

Benefits

• Variety of medical, dental, and vision plans, including a 100% company-paid HDHP plan
• Competitive compensation package with annual bonuses, equity options, and a 401(k) match
• Flexible Time Off, paid holidays, and parental leave for new parents
• Wellness stipends, mental health support, and nutrition coaching
• Continuous learning opportunities through leadership programs and professional development funds
• Charitable matching gift program and paid time off for volunteer service
• Engagement activities including team-building events and recognition programs

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.