Director, Revenue Operations

Ladders; Seattle (WA); Hybrid; USD 258,000 - 322,000; Full time

Benefits offered by this job

Hybrid work schedule

Remote work days

Professional development

Job summary

Ladders in Seattle is seeking a Director of Revenue Operations to partner with sales leadership and shape revenue strategy across go-to-market teams. You will lead cross-functional initiatives, oversee forecasting, and design incentives while managing a team of AEs, SDRs, and partnerships.

The role requires strong leadership, deep experience in revenue operations, and the ability to influence stakeholders at all levels. This position offers a hybrid work model with in-office days in Seattle.

Qualifications

• 8+ years in revenue operations or sales operations.
• 2+ years leading managers.
• Experience in Fintech or SaaS preferred.
• Strong cross-functional collaboration and stakeholder influence.
• Expertise in forecasting, pipeline planning, and incentive design.

Responsibilities

• Partner with senior sales leadership to enhance revenue strategies and operating models.
• Lead cross-functional initiatives to support business partners and implement process improvements.
• Manage forecasting, pipeline planning, and incentive design processes.
• Develop and lead a team supporting New Business AEs, SDRs, and Partnerships.
• Present business strategy and performance insights to senior leaders.
• Drive annual planning for go-to-market teams, aligning strategy and incentives.
• Identify efficiency improvements in revenue operations processes and reporting.

Skills

Revenue operations

People management

Coaching

Sales funnel

Cross-functional

Incentive design

GTM systems

AI improvements

Data analysis

Communication

Strategic thinking

Tools

Salesforce

Job description

For our client, we are seeking a Director, Revenue Operations to join the team of a leader in the Finance & Insurance space.

This role will partner closely with sales leadership to shape revenue strategy, operating models, and planning processes that support growth across the go-to-market organization. The director will lead cross-functional initiatives that improve forecasting, pipeline visibility, incentive design, and operational effectiveness. This position also includes team leadership, executive communication, and ongoing process improvement across revenue operations.

Location: Seattle, WA - US based candidates only, no visa sponsorship available

Compensation: $258,000 – $322,000 annually

Responsibilities

• Partner with senior sales leadership to enhance revenue strategies and operating models
• Lead cross-functional initiatives to support business partners and implement process improvements
• Manage forecasting, pipeline planning, and incentive design processes
• Develop and lead a team supporting New Business AEs, SDRs, and Partnerships
• Present business strategy and performance insights to senior leaders
• Drive annual planning for go-to-market teams, aligning strategy and incentives
• Identify efficiency improvements in revenue operations processes and reporting

Qualifications

• 8+ years in revenue operations, sales strategy, or sales operations
• 2+ years managing managers, preferably in Fintech or SaaS
• Passion for coaching and developing diverse teams
• Deep understanding of sales funnels and processes in scaled revenue organizations
• Proven success in complex cross-functional environments
• Experience in incentive compensation design and coverage models for AE and SDR teams
• Strong problem-solving skills with a collaborative approach
• Ability to influence stakeholders and communicate effectively at all levels
• Extensive experience with Salesforce and go-to-market systems, including AI-driven improvements
• Analytical mindset with quick data interpretation skills
• Strong attention to detail in modeling and documentation

Benefits

• Hybrid work environment with a minimum of three in-office days per week
• Up to four weeks of fully remote work per year
• Collaborative office culture that fosters connections
• Opportunity to work with a dynamic and innovative team
• Access to professional development and coaching opportunities

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.