Business Operations Manager

HR Pipeline, LLC; United States; On-site; USD 50,000 - 65,000; Full time

Job summary

A growth-focused company is seeking a Business Operations Manager to oversee accounting processes, manage contract administration, and develop KPI reporting. The ideal candidate will have over 10 years of experience in business operations within SaaS environments. Responsibilities include managing financial operations and supporting internal process improvements. This full-time position is ideal for those with a strong understanding of financial statements and expert knowledge of Salesforce and QuickBooks.

Qualifications

• 10+ years of progressive experience in business operations, accounting and contract management.
• Strong understanding of financial statements and GAAP principles.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Manage day-to-day accounting functions including payroll, invoicing, and financial reporting.
• Maintain and organize customer, vendor, and partner contracts.
• Develop and maintain dashboards for operational KPIs across multiple departments.
• Support internal process improvements and coordinate new employee onboarding.

Skills

Expert level knowledge with Salesforce

Expert level knowledge with QuickBooks

Expert level knowledge with MS Excel

Expert level knowledge with MS Word

Expert level knowledge with MS PowerPoint

Expert level knowledge with Google Workspace

Strong analytical skills

Exceptional organizational skills

Strong written communication skills

Education

Bachelor’s degree in Business Administration, Accounting, Finance, or related field

MBA or CPA preferred

Job description

The Business Operations Manager plays a critical role in supporting the company’s growth and operational excellence. Reporting directly to the COO, this individual will oversee accounting processes, contract administration, KPI reporting, and cross‑departmental business operations. The ideal candidate thrives in a dynamic, fast‑paced SaaS environment and enjoys balancing structure, data, and people.

Base Pay Range

$50,000.00/yr - $65,000.00/yr

Additional Compensation Types

Annual Bonus

Key Responsibilities

• Accounting & Financial Operations: Manage day‑to‑day accounting functions including bank account management, payroll, invoicing, accounts payable/receivable, financial reporting and expense tracking. Assist with budget preparation, cash flow tracking, and variance analysis. Support the COO with financial forecasting.
• Contract Management: Maintain and organize all customer, vendor, and partner contracts within the company’s contract management system. Track renewals, expirations, and compliance requirements. Coordinate with legal counsel to ensure all contracts meet organizational requirements. Complete customer’s vendor onboarding process to meet customer’s compliance requirements. Support the proposal and procurement process, including RFP/RFQ documentation and submission tracking.
• KPI Reporting & Data Management: Develop and maintain dashboards to monitor operational and performance KPIs across finance, sales, engineering, member engagement and customer success. Consolidate data from multiple departments for monthly, quarterly and board reporting. Present findings and recommendations to the COO to drive informed decision‑making.
• General Business Management: Support internal process improvements across finance, sales and operations. Coordinate new employee onboarding, and vendor onboarding. Maintain internal policy documentation. Assist with special projects and strategic initiatives led by the COO.

Qualifications

• Bachelor’s degree in Business Administration, Accounting, Finance, or related field (MBA or CPA preferred).
• 10+ years of progressive experience in business operations, accounting and contract management — ideally within SaaS, B2G or public‑sector‑focused environments.
• Strong understanding of financial statements, GAAP principles, and KPI reporting.
• Expert level knowledge with Salesforce, QuickBooks, MS Excel, MS Word, MS PowerPoint, Google Workspace.
• Exceptional organizational skills with a high attention to detail.
• Strong analytical and written communication skills; comfortable presenting data to leadership.
• Ability to work independently in a fast‑paced, mission‑driven environment.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Functions

Accounting/Auditing, Strategy/Planning, and General Business

Industries

Wellness and Fitness Services, Technology, Information and Media, and IT System Custom Software Development