Business Operations Manager

Premium Liquor Store; Easton (MD); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Health insurance

Advancement opportunities

Paid time off

Vision insurance

401(k)

401(k) matching

Performance bonus

Competitive salary

Dental insurance

Job summary

Premium Liquor Store, a growing group of locally owned businesses, is seeking a Business Operations Manager to oversee day-to-day administrative and operational functions across multiple companies. The role focuses on solving problems, improving processes, coordinating essential tasks, and implementing systems to support growth.

You will work with ownership to keep operations efficient and compliant. Ideal candidates are proactive, detail-oriented, and capable of managing diverse

Qualifications

• Experience in business operations, office management, administration, accounting, or a related field.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Comfortable working independently while taking initiative to solve problems.
• Excellent communication and interpersonal skills.
• Experience with Microsoft Office, Google Workspace, and QuickBooks or similar accounting software preferred.
• High attention to detail and commitment to accuracy.
• Ability to maintain confidentiality and exercise sound judgment.

Responsibilities

• Manage accounts payable, including invoice review, payment processing, and vendor communication.
• Process payroll accurately and maintain employee records.
• Assist with bookkeeping, financial reporting, and administrative accounting functions.
• Coordinate banking, deposits, and other financial administrative tasks.
• Maintain organized digital and physical filing systems.
• Support the daily operations of multiple businesses, ensuring administrative processes run smoothly.
• Develop, document, and improve operational procedures and workflows.
• Coordinate business licenses, permits, insurance renewals, and regulatory compliance.
• Manage office systems, subscriptions, and vendor relationships.
• Assist with purchasing, inventory coordination, and operational projects as needed.
• Identify opportunities to improve efficiency and streamline day-to-day operations.
• Coordinate employee onboarding and new hire paperwork.
• Maintain personnel files and assist with HR administration.
• Support scheduling, training coordination, and employee communication.
• Assist leadership with special projects and company initiatives.
• Work directly with ownership to prioritize projects and administrative initiatives.
• Prepare reports, organize information, and coordinate follow-up on key business priorities.
• Handle confidential information with professionalism and discretion.
• Serve as a trusted resource for managers across multiple businesses.

Skills

Office management

Accounting

Administration

Operations experience

Time management

Confidentiality

Communication skills

Tools

Microsoft Office

Google Workspace

QuickBooks

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance

Overview

We are a growing group of locally owned businesses seeking an organized, detail-oriented, and proactive Business Operations Manager to oversee the day-to-day administrative and operational functions across multiple companies.

This is a dynamic role for someone who enjoys solving problems, improving processes, and creating organization. You'll work directly with ownership to ensure our businesses operate efficiently by managing critical administrative functions, coordinating daily operations, and helping implement systems that support continued growth.

No two days will look exactly the same, making this an ideal opportunity for someone who thrives in a fast-paced environment and enjoys taking ownership of a wide variety of responsibilities.

Key Responsibilities

Administrative & Financial Operations

• Manage accounts payable, including invoice review, payment processing, and vendor communication.
• Process payroll accurately and maintain employee records.
• Assist with bookkeeping, financial reporting, and administrative accounting functions.
• Coordinate banking, deposits, and other financial administrative tasks.
• Maintain organized digital and physical filing systems.

Business Operations

• Support the daily operations of multiple businesses, ensuring administrative processes run smoothly.
• Develop, document, and improve operational procedures and workflows.
• Coordinate business licenses, permits, insurance renewals, and regulatory compliance.
• Manage office systems, subscriptions, and vendor relationships.
• Assist with purchasing, inventory coordination, and operational projects as needed.
• Identify opportunities to improve efficiency and streamline day-to-day operations.

Human Resources & Team Support

• Coordinate employee onboarding and new hire paperwork.
• Maintain personnel files and assist with HR administration.
• Support scheduling, training coordination, and employee communication.
• Assist leadership with special projects and company initiatives.

Executive Support

• Work directly with ownership to prioritize projects and administrative initiatives.
• Prepare reports, organize information, and coordinate follow-up on key business priorities.
• Handle confidential information with professionalism and discretion.
• Serve as a trusted resource for managers across multiple businesses.

Qualifications

• Experience in business operations, office management, administration, accounting, or a related field.
• Strong organizational and time management skills with the ability to manage multiple priorities simultaneously.
• Comfortable working independently while taking initiative to solve problems.
• Excellent communication and interpersonal skills.
• Experience with Microsoft Office, Google Workspace, and QuickBooks or similar accounting software preferred.
• High attention to detail and commitment to accuracy.
• Ability to maintain confidentiality and exercise sound judgment.

What We're Looking For

We're looking for someone who enjoys creating order out of complexity. The ideal candidate is proactive, dependable, and naturally organized. They don't wait to be told what needs to be done—they identify opportunities, improve processes, and help keep the business running efficiently.

This role is perfect for someone who enjoys variety, takes pride in supporting others, and wants to make a meaningful impact across several growing businesses.

If you're looking for a position where your ideas matter, your work makes a difference, and no two days are the same, we'd love to hear from you.