Business Operations Manager

Apono; New York (NY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

A fast-growing startup in New York is seeking a hands-on Business Operations Manager to scale its operational foundation. The successful candidate will focus on driving operational excellence across business functions while partnering closely with leadership. Responsibilities include leading revenue operations initiatives, making data-driven decisions, and improving systems and processes. The ideal candidate will thrive in a fast-paced environment with a strong ownership mindset and must have 3–6+ years of relevant experience.

Qualifications

• 3–6+ years of experience in Consulting, Business Operations or finance operations.
• Experience in a startup operational environment is a bonus.
• Strong ability to drive initiatives to completion independently.

Responsibilities

• Lead and coordinate revenue operations initiatives across Sales, Marketing, and Customer Success.
• Drive data-oriented decision making through metrics, analysis, dashboards, and reporting.
• Support leadership in strategic planning and operational reviews.

Skills

Advanced Excel skills

Collaboration

Startup mindset

Experience with CRM systems

Tools

Salesforce

HubSpot

Job description

Apono empowers organizations to run securely in the cloud by aligning operations and security around modern access management. Our platform delivers Just-In-Time and Just-Enough Access across hybrid environments, reducing access risk while improving operational agility. Apono supports customers across the U.S. and globally, including Fortune 500 enterprises, and has been recognized in Gartner's Magic Quadrant for Privileged Access Management.

What are we looking for?

We are seeking a hands‑on Business Operations Manager to help lead and scale the operational foundation of a fast‑growing, Series B startup. This role focuses on driving operational excellence across business operations (including finance, customer and others), systems, and cross‑functional processes, while partnering closely with functional owners to ensure strong execution. The ideal candidate thrives in ambiguity, brings a strong bias toward action, and excels at influencing without direct ownership. This individual will be a key operational leader, driving data‑driven decision making across the organization, working closely with executive leadership, and helping design, streamline, and enforce scalable processes that support growth, accountability, and execution velocity. The Business Operations Manager will be working closely with the Chief of Staff, CFO and CEO of the company and will be reporting to the Chief of Staff.

Responsibilities

• Lead and coordinate revenue operations initiatives across Sales, Marketing, and Customer Success.
• Drive data‑oriented decision making through metrics, analysis, dashboards, and reporting.
• Partner with functional owners to design, streamline, document, and enforce core business processes.
• Support leadership in strategic planning, operational reviews, and execution tracking.
• Improve systems, tools, and workflows to increase efficiency, visibility, and scalability.

Requirements

• 3–6+ years of experience in Consulting, Business Operations or finance operations. Startup operational experience is a bonus.
• Advanced Excel skills, including modeling and complex data processing.
• Strong collaborator with the ability to independently drive initiatives to completion.
• Thrives in startup mindset with high ownership and comfort operating in fast‑paced, evolving environments.
• Experience reviewing and working with commercial or legal documents.
• Experience working with CRM systems and revenue tooling (Salesforce, HubSpot, or similar) is a plus.

Location: New York, NY (3 Times a week in the office)