Business Operations Lead

Boosta; United States; Remote; USD 90,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Mental health care

Course compensation

English classes

Job summary

Boosta is seeking a Business Operations Lead to join our partner company and establish scalable operational processes, reporting, and governance across teams.

You will drive end-to-end cross-functional workflows, create SOPs, and oversee KPI reporting to inform strategic decisions. This role blends hands-on execution with high-level process optimization in a dynamic digital environment.

Qualifications

• 3+ years of experience in Operations, Business Operations, Product Operations, PM, or similar roles in digital businesses.
• Experience building and scaling cross-functional processes end-to-end.
• Strong operational thinking with the ability to simplify and optimize systems.
• Strong analytical and data-driven mindset.
• Hands-on experience with BI dashboards and reporting tools (Looker, Tableau, Metabase, or similar).
• Strong spreadsheet skills (Google Sheets / Excel).
• Financial understanding: ROI, unit economics, payback models, project-level P&L.
• Experience designing SOPs, workflows, checklists, and operational routines.
• Experience prioritizing frameworks and operational decision-making processes.
• Experience in fast-paced digital or online businesses.
• Experience working with distributed in-house teams (40+ people preferred).
• Practical usage of AI tools / LLMs in day-to-day operations and analytics workflows.
• Strong stakeholder management and communication skills.
• Ability to balance strategic thinking with hands-on execution.

Responsibilities

• Build and improve operational frameworks for launching and scaling initiatives (idea → MVP → evaluation → scale).
• Drive cross-functional operational processes and ensure alignment between teams.
• Design and maintain operational cadences: weekly syncs, monthly reviews, retrospectives, and execution follow-ups.
• Develop and evolve operational standards, SOPs, workflows, and reporting structures.
• Analyze business processes and identify opportunities to improve speed, efficiency, and scalability.
• Work with BI dashboards, metrics, and operational analytics to support decision-making.
• Partner with Finance on budgeting, ROI forecasting, and cost visibility.
• Support portfolio prioritization by evaluating initiatives based on business impact, ROI, and resource allocation.
• Facilitate Stop/Go reviews and operational escalation processes when priorities or assumptions change.
• Build and maintain a metrics hierarchy: North Star → quarterly objectives → monthly drivers → weekly indicators.
• Improve visibility and accountability across teams through operational reporting and ownership structures.
• Act as an operational advisor for leadership on process optimization and organizational effectiveness.

Skills

Cross-functional work

Analytical mindset

BI dashboards

Spreadsheet skills

Stakeholder management

Strategic thinking

Tools

Looker

Tableau

Metabase

Job description

Hi!

We are Boosta, a holding tech company that creates, develops, and invests in digital businesses with global potential. Today, we collaborate with over 800 specialists from different parts of the world, and millions of users use our products and services.

We are currently looking for a Business Operations Lead to join our partner company to build and scale operational processes, frameworks, and reporting across its teams.

What you will do:

• Build and improve operational frameworks for launching and scaling initiatives (idea → MVP → evaluation → scale).
• Drive cross-functional operational processes and ensure alignment between teams.
• Design and maintain operational cadences: weekly syncs, monthly reviews, retrospectives, and execution follow-ups.
• Develop and evolve operational standards, SOPs, workflows, and reporting structures.
• Analyze business processes and identify opportunities to improve speed, efficiency, and scalability.
• Work with BI dashboards, metrics, and operational analytics to support decision-making.
• Partner with Finance on budgeting, ROI forecasting, and cost visibility.
• Support portfolio prioritization by evaluating initiatives based on business impact, ROI, and resource allocation.
• Facilitate Stop/Go reviews and operational escalation processes when priorities or assumptions change.
• Build and maintain a metrics hierarchy: North Star → quarterly objectives → monthly drivers → weekly indicators.
• Improve visibility and accountability across teams through operational reporting and ownership structures.
• Act as an operational advisor for leadership on process optimization and organizational effectiveness.

What we expect from you:

• 3+ years of experience in Operations, Business Operations, Product Operations, PM, or similar operational/process-focused roles in digital businesses.
• Experience building and scaling cross-functional processes end-to-end.
• Strong operational thinking with the ability to simplify and optimize systems.
• Strong analytical and data-driven mindset.
• Hands-on experience with BI dashboards and reporting tools (Looker, Tableau, Metabase, or similar).
• Strong spreadsheet skills (Google Sheets / Excel).
• Financial understanding: ROI, unit economics, payback models, project-level P&L.
• Experience designing SOPs, workflows, checklists, and operational routines.
• Experience working with prioritization frameworks and operational decision-making processes.
• Experience working in fast-paced digital or online businesses.
• Experience working with distributed in-house teams (40+ people preferred).
• Practical usage of AI tools / LLMs in day-to-day operations and analytics workflows.
• Strong stakeholder management and communication skills.
• Ability to balance strategic thinking with hands-on execution.

Will be a plus:

• Experience in affiliate, marketing, product-led, or performance-driven businesses.
• Experience building operational metrics trees and operating rhythms (WBR / MBR / QBR).
• Experience working in scaling startup environments.
• Experience with portfolio management and operational governance frameworks.

Your journey with us:

• Step 1: Pre-screen.
• Step 2: Technical interview.
• Step 3: Final interview.
• Step 4: Job Offer.

What we offer:

• 28 business days of paid off.
• Flexible hours and the possibility to work remotely.
• Medical insurance and mental health care.
• Compensation for courses, trainings.
• English classes and speaking clubs.
• Internal library, educational events.
• Outstanding corporate parties, teambuildings.