Operations Manager

Take2 AI; New York (NY); On-site; USD 100,000 - 160,000; Full time

Benefits offered by this job

Full ownership of operations

High visibility role

Work closely with industry leaders

Job summary

A growing tech startup in New York is seeking a Business Operations Manager who will oversee critical processes to help scale the business. The ideal candidate will have startup experience, technical familiarity, and an ability to thrive in a fast-paced environment. Join a dynamic team and make a significant impact in a high-growth industry.

Qualifications

• Worked for 2+ years at a VC backed Seed, Series A, or Series B startup.
• Comfortable using no-code/low-code tools to set up workflows.
• Confident communicating with senior stakeholders.

Responsibilities

• Manage user support and resolve issues.
• Build operational systems as the company scales.
• Partner closely with product, customer success, and engineering.

Skills

Startup Ops Experience

Technical Familiarity

Stakeholder Engagement

Flexibility

Thriving in Chaos

Tools

No-code/low-code tools

Job description

Overview

Take2 AI automates phone screens with AI agents. Our AI Interviewers automate the end-to-end screening process — evaluating resumes, conducting phone screens, and scheduling next-round interviews with qualified candidates. Our solution helps reduce overhead costs while boosting speed-to-hire and preventing mis-hires. For candidates, this guarantees they’re never left without a response and delivers a better experience, uncovering skills that go beyond the resume.

We are a team of Stanford GSB alums, backed by SemperVirens & Reach Capital. Our advisory board consists of ex CHROs of F500 companies such as Visa, HP, Disney & Google.

Base pay range

$100,000.00/yr - $160,000.00/yr

Additional compensation types

• Stock options

What You’ll Do

We’ve grown fast, serving clients from scaling startups to Fortune 500 enterprises with 150k+ employees. Now we’re hiring our first full-time Business Operations Manager to own critical processes that keep the business running smoothly as we scale. You’ll manage user support, resolve issues, and build operational systems that grow with us. This is a hands-on role with full visibility across the business—you’ll partner closely with product, customer success, and engineering to deliver an exceptional experience to customers while improving internal efficiency.

Required

• Startup Ops Experience: Worked for 2+ years at a VC backed Seed, Series A, or Series B startup in an operations or customer success role.
• Technical Familiarity: Comfortable using no-code/low-code tools and able to independently set up new workflows and processes in collaboration with engineering.
• Stakeholder Engagement: Confident communicating with senior stakeholders, leading weekly check-ins, and managing relationships with existing customers.
• Flexibility: A true generalist who’s willing to roll up your sleeves and tackle any operational task needed for the company.
• Thriving in Chaos: Proven ability to operate effectively in fast-changing, high-growth environments.

Preferred

• Strong structured and first-principles thinking, developed through business school or consulting experience.
• 5+ years of relevant work experience

Why Join Us?

• Full ownership of operations with freedom to design and improve processes.
• High visibility role with direct impact on company growth.
• Work closely with Stanford GSB founders and senior leaders from Fortune 500 companies.
• Be part of a hot, fast-growing industry and shape how our business scales.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Customer Service, Project Management, and General Business

Industries

• Staffing and Recruiting