Business Operations and Client Relations Associate

Metro Global Ventures LLC; Philadelphia (Philadelphia County); On-site; USD 50,000 - 70,000; Full time

Job summary

Metro Global Ventures LLC, a boutique investment firm in Philadelphia, seeks a Business Operations and Client Relations Associate to support operational and customer success efforts. You will work closely with executive teams, develop strategies for revenue growth, and enhance business relationships.

The ideal candidate has a Bachelor’s degree and excellent communication skills. Preferred candidates should have 1-2 years of relevant experience in project management or business development.

Qualifications

• Ability to build relationships across various stakeholders.
• Data-driven mindset for analyzing business performance metrics.
• Self-motivated and eager to learn.

Responsibilities

• Leading or supporting projects that enhance operational capabilities.
• Analyzing business performance metrics and providing insights.
• Identifying and mitigating risks to ensure business continuity.

Skills

Excellent communication and interpersonal skills

Strong analytical and problem-solving skills

Ability to work independently

Attention to detail and organization skills

Education

Bachelor's Degree in any field of study

Job description

Business Operations and Client Relations Associate

Metro Global Ventures is a boutique investment firm dedicated to nurturing the growth of businesses in our diverse portfolio across various industries. We take a hands‑on approach to the growth and development of our portfolio companies, providing them with the resources, support, and collaboration needed to thrive in their industries.

We are seeking a Business Operations and Client Relations Associate to join our Operations team, which is made up of a diverse group of entrepreneurial‑minded innovators whose main responsibilities focus on providing continuous operational and customer success support to our portfolio companies. This role will work alongside our company's Managing Partner and play a key role in sourcing, developing, and maintaining partnerships and business relationships between internal teams, clients, vendors, and business partners.

Responsibilities Include:

• Leading or supporting projects that enhance operational capabilities and promote growth.
• Developing and executing strategies that drive efficiency, scalability, and profitability across portfolio companies.
• Analyzing business performance metrics and providing insights to support data‑driven decision‑making.
• Troubleshooting operational issues and proposing practical solutions.
• Identifying and mitigating risks, ensuring business continuity and resilience.
• Researching and evaluating potential start‑up opportunities, market trends, and competitive landscapes.
• Working with executive teams to develop and execute scalable business strategies to accelerate revenue growth and market expansion.
• Coordinating with internal teams, vendors, and external partners to ensure project alignment.
• Providing guidance on organizational development, team structuring, and talent management.
• Participating in routine tasks such as lead generation, sales pitches, data analysis, client outreach, reporting, test‑marketing, vendor coordination, etc.

Qualifications and Requirements:

• Bachelor's Degree in any field of study.
• Excellent communication and interpersonal skills, with the ability to build relationships across various stakeholders.
• Strong analytical and problem‑solving skills with a data‑driven mindset.
• Ability to work independently and adapt to a fast‑paced, evolving business environment.
• Exceptional attention to detail and organization skills.
• Self‑motivated and eager to learn.

Preferred:

• 1‑2 years of internship or professional work experience in a startup, B2B, professional services, or legal context focused on project management, business development, corporate development, or entrepreneurial endeavors.