Business Operations Analyst

Staffmark; Plano (TX); On-site; USD 105,000 - 115,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Paid Time Off + More!

Job summary

Staffmark Total Talent Solutions in Plano, TX seeks a Business Operations Analyst for a fully on-site contract role. The position pays $52.00 per hour and supports B2B CARE operations, contract reviews, and dashboard development for internal and external stakeholders.

The ideal candidate has 5+ years in administrative and project management, a BA/BS in Business or Finance, and strong proficiency with the MS Office suite. Collaboration across departments is essential.

Qualifications

• 5+ years of related administrative and project management experience.
• BA/BS in Business, Finance, or related field is required.
• Proven experience with Microsoft Office Suite.
• Demonstrated project and program management skills.

Responsibilities

• Support B2B CARE Department operations and planning.
• Project support including status tracking, documentation, and detail updates.
• Cross-departmental collaboration to provide B2B customer satisfaction.
• Develop B2B dashboards for internal and external stakeholders.
• Reporting preparation (Supporting role) for senior leadership and Global HQ office.
• Developing and improving B2B service processes in line with customer expectations.
• Strategic thinking and collaborative preparation for the team's targets.
• Day-to-day operational support.

Skills

Business analysis

Process improvement

Business and general management

Education

BA/BS in Business, Finance, or related field

Tools

Microsoft Office

Job description

Job Title: Business Operations Analyst

Location: Plano, TX

Pay Rate: $52.00/hr.

Schedule: Fully on-site, Monday - Friday | 8:00 AM to 5:00 PM (hours may vary)

Staffmark Total Talent Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices, and appliances located in Plano, TX.

Business Operations Analyst

Top Skills:

1. Business analysis
2. Process improvement
3. Business and general management

Summary:

The B2B CARE Business Operations Analyst is responsible for carrying out many of the organization's operational functions, including Customer's VOC Management, review of contracts, operational project support, warranty management, and other functions as needed.

Responsibilities:

• B2B CARE Department Operations Support and business planning support.
• Project support including status tracking, documentation, and detail updates.
• Cross-departmental collaboration to provide B2B customer satisfaction.
• Develop B2B dashboards for internal and external stakeholders.
• Reporting preparation (Supporting role) for senior leadership and the Global HQ office.
• Developing and improving B2B service processes in line with B2B customers' expectations.
• Strategic thinking and collaborative preparation for the team's targets.
• Day-to-day operational support.

Requirements:

• 5+ years of related administrative and project management experience
• BA/BS in Business, Finance, or a related field is required
• Must have experience with Microsoft Standard Office Suite
• Must have demonstrated project and program management skills
• Proven experience successfully planning and executing large projects and/or events
• Ability to create effective relationships, influence, and collaborate internally and externally at all organizational levels

Preferred Skills:

• Verbal and written communication skills, attention to detail, customer service, and interpersonal skills
• Ability to work independently and manage one’s time
• Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods
• Ability to apply accounting and mathematical principles to work as needed
• Ability to analyze business trends and project future revenues and expenses
• Previous experience with computer applications, such as Microsoft Word and Excel; Enterprise Application experience a plus

Employee Benefits Include:

• Medical
• Dental
• Vision
• 401k
• Paid Time Off + More!