Business Office Scheduler

United Surgical Partners International; Franklin (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision, and prescript

Life and AD&D coverage

Short- and long-term disability

FSAs and HSAs

401(k) and retirement planning

Paid holidays and vacation

Job summary

Franklin Surgery Center in Franklin, TN is seeking a Business Office Scheduler and Verifier to manage scheduling for pediatric, adult, and geriatric patients and to verify insurance coverage for procedures.

You will contact patients to gather needed information and to communicate financial responsibilities, ensuring accurate pre-service estimates and coordination with the care team. This role emphasizes accuracy, patient service, and compliance.

Qualifications

• High school diploma or equivalent.
• Previous experience in healthcare facility business office is desired.
• Computer, office equipment skills are required.
• Medical terminology required.

Responsibilities

• Schedule pediatric, adult, and geriatric patients for the surgery center as assigned.
• Verify insurance coverage based on information provided by physician offices at the time of scheduling.
• Contact patients to gather additional information and to notify them of financial responsibility prior to the scheduled date of service.
• Review financial obligation with patient and authorized party following USPI’s program or any other program established by the company.
• Pre-qualify third party coverage of scheduled procedure(s).
• Coordinate with materials management regarding implants, equipment and/or supplies needed for scheduled cases to calculate patient responsibility.
• Follow all policies and procedures.

Skills

Telephone etiquette

Healthcare scheduling

Customer service

Education

High school diploma or equivalent

Tools

Medical terminology

Computer/office equipment

Job description

Franklin Surgery Center is Hiring a Business Office Scheduler and Verifier!

No Weekends, Holidays, or On Call!

Welcome to Franklin Surgery Center! Franklin Surgery Center performs a broad range of outpatient surgical procedures. Our mission is to care for every patient and their family as if they were our own. Each patient, each family, each and every time.

Business Office Scheduler and Verifier at Franklin Surgery Center

The Scheduling Coordinator is responsible for scheduling pediatric, adult, and geriatric patients for the surgery center as assigned. The Scheduling Coordinator must display excellent telephone etiquette as he/she manages calls of utmost importance to providing quality and continuity of individual patient care. Reports to work in acceptable business attire.

Verifies insurance coverage based on information provided by physician offices at the time of scheduling. Contacts patient to gather additional information, if needed, as well as to notify them of their financial responsibility prior to the scheduled date of service.

Reviews financial obligation with patient and authorized party following USPI’s program or any other program established by the company. Pre-qualifies third party coverage of scheduled procedure(s). Actively coordinates with materials management regarding required implants, equipment and/or supplies needed for scheduled cases in order to calculate allowable and patient responsibility accurately.

Follows all policies and procedures.

Qualifications

• High school diploma or equivalent.
• Previous experience in healthcare facility business office is desired.
• Computer, office equipment skills are required.
• Medical terminology required.

What We Offer

As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes:

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Availability of short- and long-term disability
• Flexible financial benefits including FSAs and HSAs
• 401(k) and access to retirement planning
• Paid holidays and vacation

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of, our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.